Ali Jones is a highly commercial Chief Customer Officer with over 20 years of leadership experience in omnichannel retail for major brands like Matalan, Co-op, and M&S. She specializes in driving growth and fast-paced transformations through a customer-centric approach. People who have worked with her describe her as an innovative, people-focused, and outcome-driven leader.
Ali actively champions gender equality and supports female leaders as a member of WACL (Women in Advertising & Communications London). She also serves on the Board of Trustees for the Retail Trust, demonstrating a commitment to the wellbeing of colleagues within the retail industry.
As a testament to her influence in the industry, Ali was named to the Campaign Power 100 list in 2024.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
Discover additional public profiles from our index.
Looking for someone else? Search here for anyone.