Alice Hickling

Collaborator
DISC Type : is

Assistant CRM Manager at Charlotte Tilbury Beauty

United Kingdom

Overview

Alice Hickling is an Assistant CRM Manager at Charlotte Tilbury Beauty, demonstrating a clear career progression within the company. A graduate of the University of Exeter Business School with a First Class degree, she has a strong background in customer-centric campaigns from her time at Groupe Renault.



During her placement year, she successfully managed over 100 EDM campaigns and several product launches amidst a global pandemic.

Personality Overview

Consensus Builder

Fair-minded

Good Listener

Win-win scenarios can appeal strongly to them.  Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are. They are more likely to go for proven solutions.

Topics They Care About

Customer Relationship Management
Her entire career trajectory, from Groupe Renault to multiple promotions at Charlotte Tilbury Beauty, is focused on CRM, specifically for the North American market.
B2C Marketing Campaigns
Gained experience at Groupe Renault planning and executing customer-focused eDM and DM communications across six distinct audiences.
Beauty Industry Trends
[Predicted] Her dedicated career within a major cosmetics company like Charlotte Tilbury suggests a keen interest in the marketing and customer engagement trends driving the beauty sector.

Media Appearances

Alice has no verified media appearances

Work History

3-2025
Assistant CRM Manager at Charlotte Tilbury Beauty
7-2022 - 3-2025
CRM Coordinator North America at Charlotte Tilbury Beauty
7-2021 - 7-2022
CRM Assistant North America at Charlotte Tilbury Beauty
6-2019 - 6-2020
CRM & Digital Planning Assistant at Groupe Renault
11-2016 - 9-2017
Selling Assistant at John Lewis & Partners

Education

2017 - 2021
Bachelor's degree from University of Exeter

More Information

Social Presence :

Prographics :

Exp : 6 Location : United Kingdom Job Level : Middle Designation : Assistant CRM Manager at Charlotte Tilbury Beauty
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Insights For Selling To Alice

During A Call Or A Meeting

DO's

  • Use phrases like ‘trust me when’, ‘your team will love’ etc.
  • Take time to make them feel comfortable before getting to the main pitch
  • When asking them questions, sound relatable and informal

DONT's

  • Don’t ask too many questions that sound too dry and objective
  • Don’t sound very transactional
  • Don’t give the impression of being unproven or risky

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Alice is

  • Relationships can sway their decisions, followed by the low risk and the presence of good evidence.
  • Will you ever get a clear answer from Alice

  • They are diplomatic when needed and rarely say no directly.

Insights For Deal Planning

    How fast (or slow) will Alice move?

  • Even if they are engaged and friendly, they can take their time to make decisions.
  • Can Alice take some risk or not?

  • They probably won’t put a lot at risk.

You And Alice

Personality Compatibility


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