Alice Middleton

Doer
DISC Type : sd

Executive Director at The Hilltop Institute at UMBC

Columbia, Maryland, United States

Overview

Cynthia Woodcock serves as the Executive Director of The Hilltop Institute at UMBC, focusing on improving health for vulnerable populations. A graduate of the University of Maryland School of Law, she leverages extensive government experience from roles at CMS and the Maryland Department of Health to lead data-driven health policy reform.


In 2021, The Daily Record recognized her as one of Marylands Top 100 Women for her professional achievements and community leadership.

Personality Overview

Fast-paced

Deliberate Doer

Results Focused

They exhibit a rare combination of being result-oriented but patient at the same time.  They might take some time to make their mind up but once they do, they don't change it easily. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

Health Policy Reform
Her career is dedicated to improving health services for vulnerable populations through roles at the state, federal, and university levels.
Medicaid Eligibility
She has held leadership positions at both CMS and the Maryland Department of Health focused specifically on Medicaid policy and enrollment.
Data-Informed Policy
As leader of The Hilltop Institute, her work centers on using data analysis and research to guide improvements in healthcare financing and delivery systems.

Media Appearances

Alice has no verified media appearances

Work History

5-2025
Executive Director at The Hilltop Institute at UMBC
10-2017 - 5-2025
Deputy Director at The Hilltop Institute at UMBC
1-2017 - 9-2017
Deputy Director, Division of Eligibility and Enrollment at Centers for Medicare & Medicaid Services
9-2016 - 1-2017
Director, Eligibility Policy and Special Projects, Health Care Financing at Maryland Department of Health and Mental Hygiene
2-2011 - 9-2016
Deputy Director, Planning Administration, Health Care Financing at Maryland Department of Health and Mental Hygiene

Education

2002 - 2005
Juris Doctorate from University of Maryland Francis King Carey School of Law
1998 - 2001
Bachelor of Science (B.S.) from Towson University

More Information

Social Presence :

Prographics :

Exp : 14 Location : Columbia, Maryland, United States Job Level : Senior Designation : Executive Director at The Hilltop Institute at UMBC
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Insights For Selling To Alice

During A Call Or A Meeting

DO's

  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Focus on the results that your product produces, expect some strategic questions in return
  • Stick to your standard pitch and qualifying script, don't try to wing it

DONT's

  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't take their patience for granted, avoid long-winding sermons
  • Don't shy away from asking hard questions, but be extra polite

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Alice is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Alice

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Alice move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Alice take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Alice

Personality Compatibility


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