Alicia Spratt, FHFMA

Critic
DISC Type : C

Assistant Vice President at Wellstar Health System

Atlanta Metropolitan Area, United States

Overview

Alicia Spratt is the Assistant Vice President of Revenue Cycle Operations at Wellstar Health System, specializing in hospital billing and AR management. A Fellow of the Healthcare Financial Management Association and a graduate of Kennesaw State University, she is recognized for her ability to translate complex details into actionable information.

Based on her professional activities, Alicia is passionate about building strong teams and fostering operational improvements within the healthcare revenue cycle. She actively encourages others to join the field to make a tangible impact and be a "Difference Maker. "

Alicia holds the distinguished FHFMA credential, signifying her expertise and leadership in healthcare financial management.

Personality Overview

ROI Driven

Negotiator

Critic

They prefer to analyze logically and value objective facts over emotions.  They like to take decisions independently and do not seek others' support often. They are quite likely to negotiate on pricing or other key terms.

Topics They Care About

Revenue Cycle Improvement
Her entire career and current AVP role are focused on leading operational improvements and managing the revenue cycle in large healthcare systems.
Hospital Billing Systems
A recommendation highlights her "deep knowledge of hospital billing and related processing systems and peripheral technologies. "
Team Leadership
Her social posts consistently emphasize building an "exceptional team" and creating a great work environment for her staff at Wellstar.

Media Appearances

Alicia has no verified media appearances

Work History

9-2024
Assistant Vice President at Wellstar Health System
11-2021 - 9-2024
Executive Director, Hospital Billing AR Management at Wellstar Health System
2-2016 - 10-2021
Executive Director, Revenue Cycle Management at Change Healthcare
10-1989 - 2-2016
Executive Director, Revenue Cycle Management at McKesson

Education

1982 - 1985
Bachelor's degree from Kennesaw State University
1980 - 1981
Education details unavailable from Emory University

More Information

Social Presence :

Prographics :

Exp : 36 Location : Atlanta Metropolitan Area, United States Job Level : Senior Designation : Assistant Vice President at Wellstar Health System
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Insights For Selling To Alicia

During A Call Or A Meeting

DO's

  • Be ready to answer many clarity-seeking questions and requests for information
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Don’t forget to mention how you compare to competition on both features and pricing

DONT's

  • Don’t rush them till they have clearly gotten all the necessary information
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Don't give superficial answers, they are easily rattled by them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Alicia is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Alicia

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Alicia move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Alicia take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Alicia

Personality Compatibility


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