Alton Chau

Questioner
DISC Type : c

Senior Solutions Consultant at PolyAI

San Francisco Bay Area, United States

Overview

Alton is a Senior Solutions Consultant at PolyAI, leveraging his B. S. in Computer Science from Santa Clara University. He has a strong background in sales engineering, with experience in POC implementation, product demos, and RFI/RFP responses from his time at companies like Dialpad and Avaya.

Beyond his professional work, Alton has demonstrated significant dedication and passion as a member of Santa Clara Universitys Mens Crew. His personal interests also appear to include golf, as hinted at in his social media activity.

In 2021, he was recognized with multiple awards at Dialpad, including Presidents Club, SE of the Year, and Highest Attaining Sales Engineer.

Personality Overview

Not Easily Convinced

Price-Sensitive

Systematic

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  They prefer to fully evaluate every situation. They are more likely than others to negotiate on pricing and terms.

Topics They Care About

Sales Engineering
His entire career path has been in sales and solutions engineering, earning him multiple awards for top performance in the field.
Conversational AI
[Predicted] His current role at PolyAI, a company specializing in voice-based AI for contact centers, suggests a deep interest in this technology's application.
Enterprise Technology
He has progressed through Mid-Market, Enterprise, and Majors sales engineering roles, indicating a focus on large-scale technology solutions.

Media Appearances

Alton has no verified media appearances

Work History

11-2025
Senior Solutions Consultant at PolyAI
2-2025 - 11-2025
Sr. Sales Engineer - Majors at Dialpad
7-2022 - 2-2025
Sales Engineer - Enterprise at Dialpad
11-2021 - 7-2022
Senior Sales Engineer - Mid Market at Dialpad
9-2018 - 7-2019
Sales Engineer at Avaya

Education

2013 - 2017
Bachelor of Science (BS) from Santa Clara University

More Information

Social Presence :

Prographics :

Exp : 6 Location : San Francisco Bay Area, United States Job Level : Middle Designation : Senior Solutions Consultant at PolyAI
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Insights For Selling To Alton

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Tell them that you will come back if you don’t have a good answer for a question
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t try to be too friendly or informal with them
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Alton is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Alton

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Alton move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Alton take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Alton

Personality Compatibility


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