Amanda is a passionate Customer Success Manager at Zendesk, focused on helping enterprise clients achieve their business objectives. She leverages expertise in relationship management and process improvement to maximize value for customers. She holds a Bachelors Degree from Marygrove College and a certification in Learning Data Analytics.
Amanda is driven by a passion for providing positive customer experiences through a combination of technical knowledge and compassion. She focuses on developing strong relationships and creating a deep understanding of her customers goals to provide personalized recommendations and resolve complex issues.
At a previous role at Zendesk, she helped her team achieve 101% Net Revenue Retention during a period of low growth.
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