Amy Behbehani in

Amy Behbehani

Enthusiast · DISC type i
Senior Consultant at InflowCX
📍 Sparks, Nevada, United States

Amy is a Senior Consultant with over 13 years of experience in customer service, contact centers, and operations across healthcare, finance, and insurance. She earned her Master of Arts from the University of Nevada, Reno. Colleagues describe her as highly motivated, dedicated, reliable, and responsive.

Outside of her consulting work, Amy is passionate about fostering professional growth and supporting her colleagues, often promoting their skills and accomplishments within her network. She also shows an interest in the work of major innovators like The Walt Disney Company and Google.

Amy has been described by a vendor as a "challenger customer, " who approaches partnerships with a team-player mindset.

Read the full overview →
Experience
12 Years
Current Role
Senior Consultant
Job Level
Mid-senior
Location
Sparks, Nevada, United States
Personality Overview

How Amy shows up

Non-Confrontational
Amiable & Agreeable
Optimistic

They tend to be agreeable by nature, so take their promises with a pinch of salt.
 They prefer to build relationships rather than staying totally transactional. Unlike D or C types, they are convinced more by stories and testimonials.

Priorities

Topics Amy cares about

Customer Experience Journey
Her entire career is focused on CX. She actively posts about navigating the complexities of choosing the right technology and partners to build a successful customer experience.
AI & Cybersecurity
She recently highlighted the importance of cybersecurity as a direct consequence of AI adoption, emphasizing the need to protect client trust and proprietary information.
+4 more topics Login to view topics
Career

Work history

5-2022
Senior Consultant
InflowCX
5-2022
Senior CX Technology Consultant
Amplix
9-2021 - 5-2022
Senior Director, Customer Service and Operations
Uplift Inc.
3-2019 - 5-2022
Director Of Customer Service
Uplift Inc.
9-2017 - 2-2019
Director Of Customer Service
HometownHealth
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2003 - 2010
Master of Arts - MA
University of Nevada, Reno
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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