Amy is a Senior Consultant with over 13 years of experience in customer service, contact centers, and operations across healthcare, finance, and insurance. She earned her Master of Arts from the University of Nevada, Reno. Colleagues describe her as highly motivated, dedicated, reliable, and responsive.
Outside of her consulting work, Amy is passionate about fostering professional growth and supporting her colleagues, often promoting their skills and accomplishments within her network. She also shows an interest in the work of major innovators like The Walt Disney Company and Google.
Amy has been described by a vendor as a "challenger customer, " who approaches partnerships with a team-player mindset.
Read the full overview →They tend to be agreeable by nature, so take their promises with a pinch of salt. They prefer to build relationships rather than staying totally transactional. Unlike D or C types, they are convinced more by stories and testimonials.
Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
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