Amy Guterman

Inspirer
DISC Type : di

Senior Director, AI for Impact at Salesforce

Greater Chicago Area, United States

Overview

Amy Guterman is a social impact leader at Salesforce, spearheading the "AI for Impact" accelerator. With a Master of Design Methods, she leverages technology and human-centered design to address social challenges. Colleagues praise her as a talented visual communicator and a critical design leader.

Her creative approach is rooted in her Bachelor of Fine Arts degree, which informs her passion for innovation and visual communication. She actively seeks to connect with peers globally in the "AI for Impact" space, demonstrating a commitment to building a strong professional community.

Her work on a Financial Aid Assistant Chatbot earned an honorable mention in Fast Companys 2022 "World Changing Ideas" awards.

Personality Overview

Confident & Optimistic

Decisive

Charming & Persuasive

They usually prefer to drive the conversation.  They respond well to objective pitches but also attach some value to relationships. They don’t mind taking a stand if they believe in something.

Topics They Care About

AI for Social Good
Leads the Salesforce "AI for Impact" accelerator, providing funding and support to purpose-driven organizations with innovative AI solutions for social and environmental challenges.
Human-Centered Design
Her career is built on applying design thinking to technology, ensuring solutions are co-designed with communities to address real-world needs effectively.
Community Innovation
She launched and led Salesforce. org Impact Labs, a program that brings together experts and volunteers to co-design open-source technology for the social sector.

Media Appearances

S1E4 The 1-1-1 model. Philanthropy by Salesforce – with Amy Guterman. Featured in Spotify

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Amy Guterman, Author. Featured in Salesforce Blog

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AI for Impact: Scaling Solutions for People and Planet (Dreamforce 2025 – Voices of Impact Episode). Featured in Salesforce+ (Dreamforce Series)

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Work History

4-2023
Senior Director, AI for Impact at Salesforce
8-2021 - 6-2023
Senior Director, Community Innovation, Salesforce.org at Salesforce
7-2019 - 8-2021
Director, Impact Labs, Salesforce.org at Salesforce
8-2018 - 6-2019
Innovation Director, Design Lead, Ignite at Salesforce
10-2016 - 8-2018
Innovation Executive, Design Lead, Ignite at Salesforce

Education

BFA from Washington University in St. Louis
1-2017 - 5-2020
Master of Design Methods from Institute of Design (ID)

More Information

Social Presence :

Prographics :

Exp : 18 Location : Greater Chicago Area, United States Job Level : Senior Designation : Senior Director, AI for Impact at Salesforce
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Insights For Selling To Amy

During A Call Or A Meeting

DO's

  • Clearly address the competitive aspects
  • Focus on the big picture and the strategic value of your product
  • Get them to a point where they are ready to bat for your product internally

DONT's

  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t keep repeating the same information, it could make them impatient
  • Don’t be very informal even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Amy is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Amy

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Amy move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Amy take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Amy

Personality Compatibility


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