Amy Sommerseth

Energizer
DISC Type : I

Vice President, Enterprise Operations at Nordstrom

Seattle, Washington, United States

Overview

With over 18 years at Nordstrom, Amy Sommerseth is a seasoned executive passionate about the customer experience. As Vice President of Store Operations, she leads teams and partners with technology groups to drive business growth and satisfaction across online and offline channels. She holds a Bachelor of Arts from Washington State University.

Outside of her extensive retail career, Amy is a lifelong equestrian. She and her husband have two sons, balancing a demanding professional life with family and personal passions.

A unique fact: Amy serves on the Hospitality Business Management advisory board for her alma mater, Washington State University, helping to shape future talent.

Personality Overview

Relationship Oriented

Imaginative

Full Of Energy

They excel at seeing the bigger picture, and the long-term impact of their decisions.  They are naturally enthusiastic, so take their promise with a pinch of salt. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Customer Journey
Her career focus has been supporting all aspects of the customer journey, from pre-purchase to post-purchase, across both digital and physical stores.
Retail Operations
As VP of Store Operations, she is directly responsible for the operational success and efficiency of Nordstrom's physical retail locations.
Team Leadership
Has stated that her passion is leading and inspiring teams, focusing on connecting with people and empowering them to deliver results.

Media Appearances

Amy has no verified media appearances

Work History

2-2023
Vice President, Enterprise Operations at Nordstrom
6-2020 - 12-2025
Vice President Of Store Operations at Nordstrom
8-2015 - 6-2020
Vice President Off Price Service & Experience at Nordstrom

Education

Bachelor of Arts - BA from Washington State University

More Information

Social Presence :

Prographics :

Exp : 10 Location : Seattle, Washington, United States Job Level : Senior Designation : Vice President, Enterprise Operations at Nordstrom
URL has been copied!

Insights For Selling To Amy

During A Call Or A Meeting

DO's

  • Do some small talk, ask them how things are going on their side
  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Don’t be excessively objective, be a storyteller
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t be too formal, focus on building comfort and trust

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Amy is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Amy

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Amy move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Amy take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Amy

Personality Compatibility


Other Nordstrom Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.