Amy Sommerseth in

Amy Sommerseth

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Vice President, Enterprise Operations at Nordstrom
📍 Seattle, Washington, United States

With over 18 years at Nordstrom, Amy Sommerseth is a seasoned executive passionate about the customer experience. As Vice President of Store Operations, she leads teams and partners with technology groups to drive business growth and satisfaction across online and offline channels. She holds a Bachelor of Arts from Washington State University.

Outside of her extensive retail career, Amy is a lifelong equestrian. She and her husband have two sons, balancing a demanding professional life with family and personal passions.

A unique fact: Amy serves on the Hospitality Business Management advisory board for her alma mater, Washington State University, helping to shape future talent.

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Experience
10 Years
Current Role
Vice President, Enterprise Operations
Job Level
Senior
Location
Seattle, Washington, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Amy cares about

Customer Journey
Her career focus has been supporting all aspects of the customer journey, from pre-purchase to post-purchase, across both digital and physical stores.
Retail Operations
As VP of Store Operations, she is directly responsible for the operational success and efficiency of Nordstrom's physical retail locations.
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Career

Work history

2-2023
Vice President, Enterprise Operations
Nordstrom
6-2020 - 12-2025
Vice President Of Store Operations
Nordstrom
8-2015 - 6-2020
Vice President Off Price Service & Experience
Nordstrom
In the press

Media appearances

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Education
Bachelor of Arts - BA
Washington State University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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