Ana Carolina Giordano

Questioner
DISC Type : c

Global CRM Head at AI/R

Guarulhos, São Paulo, Brazil

Overview

Ana Carolina is a Global CRM Head with over 15 years of experience in business administration and sales intelligence. She specializes in Salesforce, data-driven sales performance, and Scrum. Colleagues describe her as competent, organized, and proactive, with a talent for turning business needs into technical solutions.


She combines deep expertise in Salesforce administration with formal training in Scrum, enabling her to effectively manage both technical platforms and agile project delivery.

Personality Overview

Systematic

Price-Sensitive

Value Seeker

It is quite likely of them to ask for pricing or other concessions.  They prefer to do thorough analysis of any situation. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Salesforce CRM
Her career is centered on Salesforce administration and implementation, focusing on custom configurations, dashboards, and governance to meet business needs.
Data-Driven Performance
She specializes in structuring and monitoring data to achieve business targets and provide analytics that support executive decision-making.
Scrum Methodology
She is trained in Scrum and has experience leading squads and planning sprints for CRM platform projects and improvements.

Media Appearances

Ana has no verified media appearances

Work History

11-2024
Global CRM Head at AI/R
1-2022
Business Performance Manager at Everymind
1-2021
Especialista Salesforce at Everymind
2-2020
Squad Leader Salesforce at Everymind
3-2016 - 2-2020
CRM & Sales Performance Analytics at Grupo Cimcorp

Education

2020 - 2020
Scrum Essential from MindMaster
2018 - 2018
Workshop from Live University

More Information

Social Presence :

Prographics :

Exp : 22 Location : Guarulhos, São Paulo, Brazil Job Level : Middle Designation : Global CRM Head at AI/R
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Insights For Selling To Ana Carolina

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Share as much information as possible regarding your product
  • Back up any claims with data and numbers

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t try to be too friendly or informal with them
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ana Carolina is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Ana Carolina

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Ana Carolina move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Ana Carolina take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Ana Carolina

Personality Compatibility


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