Ana Hernandez

Enigma
DISC Type : cdi

Client Services Representative at National Western Life Insurance Company (NWL)

Cedar Park, Texas, United States

Overview

Ana has no verified overview

Personality Overview

Fast Follower

Hard To Convince

Challenger

They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are likely to ask many questions and look heavily for supporting proof as well as information. They are generally strong communicators and are not easy to convince.

Topics They Care About

Ana has no verified topics they care about

Media Appearances

Ana has no verified media appearances

Work History

6-2024
Client Services Representative at National Western Life Insurance Company (NWL)
4-2023 - 9-2024
Insurance Verifcation Supervisor at iEnergizer
10-2021 - 4-2023
Customer Service Team Lead at Boon-Chapman
1-2020 - 10-2021
Supervisor and Trainer at iEnergizer
7-2017 - 12-2019
Manager at AMC Theatres

Education

2009 - 2010
Master of Fine Arts from Full Sail University
1998 - 2001
Bachelors of Arts from University of Silicon Valley

More Information

Social Presence :

Prographics :

Exp : 25 Location : Cedar Park, Texas, United States Job Level : Junior Designation : Client Services Representative at National Western Life Insurance Company (NWL)
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Insights For Selling To Ana

During A Call Or A Meeting

DO's

  • Use phrases like ‘clear evidence’, ‘data-based results’ etc.
  • Be prepared for a mix of questions and inquisitiveness, answer them in the tone in which they have been asked
  • Leverage 'negging', or the art of asking negative questions like "you must not be convinced yet..."

DONT's

  • Don’t brush off any concerns, take all questions seriously. They are easily deterred
  • Avoid long presentations and just 'high-level' value proposition, dive into the details
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ana is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Ana

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Ana move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Ana take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Ana

Personality Compatibility


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