Ana Paula Batista Santos Silveira

Questioner
DISC Type : c

Coordenador de Cobrança Galerias at Assaí Atacadista

São Paulo, São Paulo, Brazil

Overview

Ana Paula is a collections coordinator at Assaí Atacadista with over 10 years of experience in credit recovery and asset management. A graduate of Fecap, she has progressed through roles at major financial institutions like Banco PAN, developing expertise in leading and training high-performance teams in the financial sector.

Outside of her core responsibilities, Ana Paula is dedicated to continuous personal and professional development. She actively pursues new certifications, such as Lean Six Sigma, and completes courses to enhance her skills in leadership, emotional intelligence, and personal finance, showing a strong commitment to lifelong learning.

She was a distinguished member of the Fraud Prevention Committee during her tenure at Banco PAN.

Personality Overview

Price-Sensitive

Systematic

Value Seeker

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  They prefer to analyze every situation thoroughly.
 It is quite likely of them to ask for pricing or other concessions.

Topics They Care About

Credit & Collections
Her entire career, spanning over a decade at companies like Banco PAN and Assaí, is centered on credit recovery and collections management.
Team Leadership
Focuses on managing, training, and motivating credit and collections teams to achieve high performance, a key part of her coordinator roles.
Process Improvement
Recently earned a Lean Six Sigma White Belt certification, indicating a strong interest in optimizing financial processes and efficiency.

Media Appearances

Ana has no verified media appearances

Work History

2-2023
Coordenador de Cobrança Galerias at Assaí Atacadista
11-2021 - 1-2023
Analista de Crédito e Cobrança Imobiliário Sênior at CrediHome
9-2017 - 3-2021
Coordenador de Cobrança Imobiliário, BNDU e Engenharia at Banco PAN
5-2013 - 8-2017
Analista de Crédito Imobiliário Sênior at Banco PAN
3-2011 - 4-2013
Analista de Crédito Imobiliário Pleno at Banco PAN

Education

2004 - 2007
Graduação from Fecap

More Information

Social Presence :

Prographics :

Exp : 18 Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Coordenador de Cobrança Galerias at Assaí Atacadista
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Insights For Selling To Ana Paula

During A Call Or A Meeting

DO's

  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Emphasise more on facts and measurable benefits
  • Back up any claims with data and numbers

DONT's

  • Don’t try to be too friendly or informal with them
  • Avoid rushing them, be polite and patient
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ana Paula is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Ana Paula

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Ana Paula move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Ana Paula take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Ana Paula

Personality Compatibility


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