Ana Paula is a customer relationship specialist with over 27 years of experience, currently serving as a Senior Multichannel Service Coordinator at Assaí Atacadista. Her expertise is in CX, digital transformation, and call center management. Colleagues describe her as competent, strategic, and results-focused, with an educational background in Law and Neuroscience.
She is passionate about continuous personal and professional growth. This is demonstrated through her certifications in digital leadership and coursework in effective communication and emotional agility, which she applies to enhance her leadership and team development skills.
She uniquely combines her postgraduate studies in Neuroscience with her extensive background in customer service to better understand and improve the client experience.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
Explore more public profiles from related professionals.
Discover additional public profiles from our index.
Looking for someone else? Search here for anyone.