Anderson Maciel Lima in

Anderson Maciel Lima

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Supervisor Customer Services at Mercedes-Benz Cars & Vans Brasil
📍 São Bernardo do Campo, São Paulo, Brazil

Anderson Maciel Lima is an After-Sales Supervisor at Mercedes-Benz Cars & Vans Brasil, with a 13-year tenure at the company. His expertise spans financial controlling, sales strategy, and customer service, with a current focus on digital transformation. He holds a Bachelors in Administration from Centro Universitário Fundação Santo André.

He has dedicated his entire 13-year professional career to Mercedes-Benz, progressing from an intern in controlling to a supervisor in customer services.

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Experience
17 Years
Current Role
Supervisor Customer Services
Location
São Bernardo do Campo, São Paulo, Brazil
Personality Overview

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Communication Style
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Priorities

Topics Anderson cares about

Digital Transformation
His current supervisory role includes overseeing the digital transformation of customer services, a key focus for modernizing operations and assistance platforms.
Customer Experience
Manages the Customer Assistance Center and Warranty, with experience analyzing dealer network performance to improve service quality.
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Career

Work history

8-2023
Supervisor Customer Services
Mercedes-Benz Cars & Vans Brasil
1-2017 - 8-2023
Analista Customer Services Senior Automóveis
Mercedes-Benz Cars & Vans Brasil
1-2013 - 1-2017
Analista Economico Financeiro
Mercedes-Benz do Brasil Ltda.
11-2010 - 1-2013
Analista Economico Financeiro
Mercedes-Benz do Brasil Ltda.
1-2010 - 1-2013
Estagiário
Mercedes-Benz do Brasil Ltda.
In the press

Media appearances

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Education
2006 - 2010
Bacharelado em Administração
Centro Universitário Fundação Santo André
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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