André Urzetta

Critic
DISC Type : C

Head of Customer IT Solutions LATAM & BR at DHL Global Forwarding

São Paulo, São Paulo, Brazil

Overview

André has no verified overview

Personality Overview

Precise

ROI Driven

Critic

They enjoy working alone and do not rely on others very often.  They prefer to do logical analysis and value evidence over emotions. It is very likely that they will negotiate pricing or other important terms.

Topics They Care About

André has no verified topics they care about

Media Appearances

André has no verified media appearances

Work History

12-2025
Head of Customer IT Solutions LATAM & BR at DHL Global Forwarding
4-2023 - 12-2025
Senior IT Governance & Project Manager at DHL Global Forwarding
3-2019 - 4-2023
IT Governance & Project Manager at DHL Global Forwarding
1-2018 - 3-2019
Project Lead at General Mills
2-2017 - 1-2018
Lider de Governança e Projetos - TI Varejo (Operações Lojas) at Lojas Marisa

Education

2006 - 2008
Pós Graduação em Finanças from Instituto Brasileiro de Mercado de Capitais - IBMEC
2020 - 2021
MBA - Gestão Empresarial com ênfase em TI from Fundação Getulio Vargas

More Information

Social Presence :

Prographics :

Exp : 11 Location : São Paulo, São Paulo, Brazil Job Level : Mid-senior Designation : Head of Customer IT Solutions LATAM & BR at DHL Global Forwarding
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Insights For Selling To André

During A Call Or A Meeting

DO's

  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.

DONT's

  • Make extra effort to not seem pushy or confrontational
  • Don’t rush them till they have clearly gotten all the necessary information
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with André is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from André

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will André move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can André take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And André

Personality Compatibility


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