Andrea Lymbouris in

Andrea Lymbouris

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Head of Information Services at State Trustees
📍 Melbourne, Victoria, Australia

Andrea Lymbouris is an IT industry leader with over 15 years of experience specializing in enterprise service management, innovation, and service delivery. As Head of Information Services at State Trustees, she drives IT strategies and transformation. She is a Certified SAFe® 5 Agilist.

Colleagues describe her as forward-thinking, intelligent, and innovative. Her true passion lies in creating amazing customer experiences and reducing customer effort, and she is known for her tenacity and ability to solve complex issues.

She is considered the "GOTO" person for problems that fall into the gaps between team functions.

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Experience
7 Years
Current Role
Head of Information Services
Job Level
Mid-senior
Location
Melbourne, Victoria, Australia
Personality Overview

How Andrea shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Andrea cares about

IT Service Management
Her career spans over 15 years in IT service delivery and management, with leadership roles at State Trustees, Selfwealth, and Lenovo focused on enhancing service quality.
Enhancing Customer Experience
A former report highlights that her "true passion lies in creating amazing Customer Experiences and in reducing Customer effort, " calling it a core focus of her leadership style.
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Career

Work history

1-2024
Head of Information Services
State Trustees
10-2022 - 1-2024
Head of IT Support and Delivery
Selfwealth
6-2021 - 10-2022
Head of IT Service Delivery
Selfwealth
8-2020 - 6-2021
Service Delivery Manager
Lenovo
8-2019 - 7-2020
IT Service Management Consultant
Oakton
In the press

Media appearances

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Education

Andrea has no verified education history

Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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