Caroline Dew

Enthusiast
DISC Type : i

Director of Sales - West Coast at PayZen

San Francisco, California, United States

Overview

Caroline Dew is the Director of Sales for the West Coast at PayZen, specializing in healthcare and fintech. She focuses on simplifying healthcare financial complexities for hospitals and health systems. People who have worked with her describe her as an artfully skilled communicator with deep technical expertise and the epitome of ethical sales.

Educated at UC Santa Barbara, Carolines background includes a unique blend of technical sales and the arts. Her early experience as a production intern at UCSBs Pollock Theater involved managing theater operations, talent, and public relations, showcasing a creative and organizational skillset outside of her primary career path.

Unique fact: Before her career in healthcare technology sales, she was a production intern for a university theater.

Personality Overview

Non-Confrontational

Consensus Focused

Optimistic

They are more about building relationships than just cutting deals.  They are generally friendly, so be careful when relying on their word. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Patient Affordability
Her work at PayZen centers on mitigating the impact of rising out-of-pocket costs and medical debt for patients.
Healthcare Finance
She is focused on improving the patient financial experience and ensuring financial sustainability for hospitals and health systems.
Rural Healthcare
She actively works with organizations like the Western Healthcare Alliance to address the unique financial challenges faced by rural hospitals.

Media Appearances

Caroline has no verified media appearances

Work History

11-2024
Director of Sales - West Coast at PayZen
11-2021 - 4-2024
Senior Account Executive - Enterprise at Luma Health
9-2020 - 10-2021
Account Executive - Enterprise at Luma Health
5-2019 - 9-2020
Senior Account Executive - Mid-Market at Luma Health
9-2016 - 6-2017
Production Intern at Pollock Theater, UCSB

Education

Bachelor’s Degree from UC Santa Barbara

More Information

Social Presence :

Prographics :

Exp : 8 Location : San Francisco, California, United States Job Level : Mid-senior Designation : Director of Sales - West Coast at PayZen
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Insights For Selling To Caroline

During A Call Or A Meeting

DO's

  • Compliment them about their personality if you get a chance
  • Give them the opportunity to lead the conversation where possible
  • Invite them for a lunch or a drink/coffee

DONT's

  • Avoid overloading them with too much information
  • Don’t be excessively objective, be like a storyteller with them
  • Don't be critical or challenge them openly, they can react defensively

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Caroline is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Caroline

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Caroline move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Caroline take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Caroline

Personality Compatibility


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