Andrea Piovezan in

Andrea Piovezan

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Gerente de Relacionamento ao cliente - Pré Vendas at SOMOS Educação
📍 São Paulo, São Paulo, Brazil

Andrea Piovezan is a CX & Business Operation Manager with a broad background in planning, marketing, sales, and operations. Drawing on her hospitality degree from Universidade Anhembi Morumbi, she excels in team leadership and process optimization. Colleagues describe her as exceptionally competent, dedicated, creative, and trustworthy.

Based on her professional history in the education sector with companies like SOMOS Educação and BYJUS, she appears passionate about leveraging technology to enhance learning experiences and operational efficiency in educational environments. She is actively engaged in building and leading her team.

She once created and structured the entire payment and documentation process for over 500 service providers from the ground up.

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Experience
22 Years
Current Role
Gerente de Relacionamento ao cliente - Pré Vendas
Location
São Paulo, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Andrea cares about

Customer Experience
Her career is centered around CX, from managing pre-sales and contracts at SOMOS Educação to restructuring front and back-office CX processes at BYJU'S.
Team Leadership
She emphasizes developing and engaging her team, finding solutions collaboratively, and is actively hiring for her department.
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Career

Work history

6-2024
Gerente de Relacionamento ao cliente - Pré Vendas
SOMOS Educação
8-2023 - 5-2024
Coordenadora CX/Processos/Pagamentos
BYJU'S Learning
8-2021 - 9-2023
Team Leader Payout Policies Performance Coms
BYJU'S Learning
3-2021 - 8-2021
Analyst Teacher Recruitment and Training
BYJU'S Learning
2-2020 - 2-2021
Analista de treinamento
Grupo Boticário
In the press

Media appearances

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Education
2000 - 2004
Bacharelado em Hotelaria
Universidade Anhembi Morumbi
1999 - 2000
English
King's College London
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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