Andreas Miller-Schmidt

Activist
DISC Type : Cd

Customer Support Manager at ZeniMax Online Studios

Rosedale, Maryland, United States

Overview

Andreas has no verified overview

Personality Overview

Value Conscious

Observative

Meticulous

They respond well to confident salespeople.  They don’t always try to control the conversation but neither do they like yielding it fully. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Andreas has no verified topics they care about

Media Appearances

Andreas has no verified media appearances

Work History

4-2019
Customer Support Manager at ZeniMax Online Studios
2-2019 - 4-2019
Customer Support Manager at re:3D
8-2018 - 1-2019
Lead Online Content and Customer Relations at Six Foot
7-2016 - 8-2018
Senior Foreign Language Support & ZenDesk Administrator at Six Foot
9-2012 - 6-2016
Game Support and Localization Specialist at ArenaNet LLC

Education

2000 - 2005
Vordiplom from University of Bremen
2015 - 2016
Database Administrator Certificate from Bellevue College Continuing Education

More Information

Social Presence :

Prographics :

Exp : 13 Location : Rosedale, Maryland, United States Job Level : Middle Designation : Customer Support Manager at ZeniMax Online Studios
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Insights For Selling To Andreas

During A Call Or A Meeting

DO's

  • Refer to testimonials from others in similar positions
  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Make sure that you you respond to any queries from them quickly

DONT's

  • Don’t try to be an alpha salesperson, give them equal space
  • Don't try too hard to get friendly, let it happen with time
  • Refrain from asking too many questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Andreas is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Andreas

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Andreas move?

  • Their decision making speed is somewhere in the middle.
  • Can Andreas take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Andreas

Personality Compatibility


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