Andrei Torres

Captain
DISC Type : DS

Customer Experience Manager at Better Tax Relief

Orange, California, United States

Overview

Andrei has no verified overview

Personality Overview

Decisive But Calm

Dynamic But Sincere

Output-Driven

They might take some time to make their mind up but once they do, they don't change it easily.  They exhibit a rare combination of being result-oriented but patient at the same time. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

Andrei has no verified topics they care about

Media Appearances

Andrei has no verified media appearances

Work History

7-2025
Customer Experience Manager at Better Tax Relief
10-2024 - 7-2025
Client Success Specialist at Alleviate Tax
1-2024 - 10-2024
Case manager team lead at Alleviate Tax
12-2023 - 2-2024
Manager of Processing at SafewayTax
9-2023 - 1-2024
Case Manager Team Lead at SafewayTax

Education

2004 - 2006
Bachelor's degree from California State University, Fullerton

More Information

Social Presence :

Prographics :

Exp : 19 Location : Orange, California, United States Job Level : Middle Designation : Customer Experience Manager at Better Tax Relief
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Insights For Selling To Andrei

During A Call Or A Meeting

DO's

  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Focus on the results that your product produces, expect some strategic questions in return
  • Use phrases like 'your team deserves', 'best in class' etc.

DONT's

  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't shy away from asking hard questions, but be extra polite

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Andrei is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Andrei

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Andrei move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Andrei take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Andrei

Personality Compatibility


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