Andrew Carr

Inquirer
DISC Type : cd

Strategic Client Director, Financial Services at NCS Group Australia

Melbourne, Victoria, Australia

Overview

Andrew is a Director at NCS Australia, specializing in digital transformation for the financial services industry. With over 20 years of experience in consulting, sales, and program delivery across Asia, he helps banks, insurers, and superannuation funds innovate and enhance operational efficiency. He holds a Masters degree from Swinburne University of Technology.

He has won multiple sales awards, including the prestigious Platinum Circle Sales Award, which recognized him as a top 5% global performer during his time at CSC.

Personality Overview

Upfront

ROI Conscious

Hard To Convince

They care equally about the product and its potential impact.  They respond well to confident salespeople. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

Customer Experience (CX)
He recently co-authored an article and moderated a panel on delivering competitive digital experiences for financial services customers, focusing on creating frictionless, multi-channel journeys.
Financial Services Innovation
His work focuses on helping financial institutions create new solutions. He is interested in the trends, technologies, and economic pressures shaping the future of banking and insurance.
Digital Transformation
As a leader at NCS, a digital transformation company, his entire role is centered on helping financial services clients modernize their operations and technology.

Media Appearances

Andrew has no verified media appearances

Work History

3-2024
Strategic Client Director, Financial Services at NCS Group Australia
9-2021 - 11-2023
Partner, Banking Industry Sales at DXC Technology
7-2019 - 6-2021
Regional Project Executive and Technology Operations Lead, APAC at Fiserv
4-2017 - 7-2019
Regional Project Executive APAC at First Data Corporation
3-2011 - 12-2016
Global Account General Manager, Banking at CSC

Education

1992 - 1994
Bachelor from Deakin University
2000 - 2003
Master's degree from Swinburne University of Technology

More Information

Social Presence :

Prographics :

Exp : 16 Location : Melbourne, Victoria, Australia Job Level : Mid-senior Designation : Strategic Client Director, Financial Services at NCS Group Australia
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Insights For Selling To Andrew

During A Call Or A Meeting

DO's

  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Be crisp while making the pitch
  • Refer to testimonials from others in similar positions

DONT's

  • Do not give up if they are not convinced, try again with a different approach
  • Don’t expect them to change their mind quickly if they say no once
  • Don't try too hard to get friendly, let it happen with time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Andrew is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Andrew

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Andrew move?

  • Their decision making speed is somewhere in the middle.
  • Can Andrew take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Andrew

Personality Compatibility


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