Andrew Stembridge

Evaluator
DISC Type : sdc

Executive Director at Iconic Luxury Hotels

London, England, United Kingdom

Overview

Andrew is a passionate hospitality leader with over 30 years of experience managing some of the UKs most iconic luxury hotels. As Executive Director of Iconic Luxury Hotels, he focuses on brand building, sustainable growth, and delivering exceptional guest experiences. He was named "Hotelier of the Year" in 2010.

Outside of work, Andrew is a family man who enjoys being outdoors, running, and cycling. He actively participates in charity work, having completed multiple London Marathons and organized several long-distance charity bike rides to raise funds for Hospitality Action, a cause dedicated to supporting people in the hospitality industry.

He once led a 378km charity bike ride from Reims, France, to Canterbury, UK, which raised over £140, 000 for hospitality workers in need.

Personality Overview

Thorough Evaluator

Quality Focused

Fast But Analytical

They are not very likely to become strong advocates of your product or service  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

Luxury Hospitality
His entire career is dedicated to leading and growing iconic luxury hotel brands, with a focus on creating exceptional and unique guest experiences.
Brand Building
He successfully evolved Iconic Luxury Hotels from a white-label operator into a respected luxury brand and focuses on creating new brands to fill gaps in the market.
Leadership Development
He organizes the annual ILH Leadership Conference to inspire and equip his team and created the Master Innholders Aspiring Leaders' Diploma to develop young talent.

Media Appearances

Top 100: Andrew Stembridge, Iconic Luxury Hotels. Featured in The Caterer

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#061 Andrew Stembridge – Executive Director of Iconic Luxury Hotels. Featured in YouTube

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Andrew Stembridge, Executive Director, Iconic Luxury Hotels. Featured in YouTube

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Work History

1-2017
Executive Director at Iconic Luxury Hotels
2-2012
Managing Director at Cliveden House
10-2003
Managing Director at Chewton Glen Hotel & Spa
9-2017
Director at The Lygon Arms Hotel
Member at St Julian Scholars

Education

1989 - 1993
BA (Hons) from University of Strathclyde
1998 - 1998
GMP from Cornell University

More Information

Social Presence :

Prographics :

Exp : 22 Location : London, England, United Kingdom Job Level : Senior Designation : Executive Director at Iconic Luxury Hotels
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Insights For Selling To Andrew

During A Call Or A Meeting

DO's

  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.
  • Showcase your competitive superiority clearly when possible or address it at the minimum
  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples

DONT's

  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Avoid too much small talk, just a few formal pleasantries should be fine
  • Avoid making strong statements, instead invite them to agree with you by asking them questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Andrew is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Andrew

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Andrew move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Andrew take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Andrew

Personality Compatibility


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