Andrew Walker-Smith

Initiator
DISC Type : Di

Lead Product Manager at Bupa

London, England, United Kingdom

Overview

Andrew is a product leader with over 10 years in B2B/B2C SaaS, delivering over £50m in value at firms like Ocado and JLR. He currently leads a product stream at Bupa, focusing on clinician digital experiences. Colleagues describe him as driven, strategic, and proactive.

Andrew embraces flexible work, having spent time working from the Caribbean. He has a passion for travel and hospitality, helping manage a luxury villa rental in Antigua. He also has a puppy that he humorously credits with helping him secure a previous role.

He is the Head of Digital Product & Growth for Pelican Rise, a mid-luxury villa in Antigua available for short-term rental.

Personality Overview

Friendly Challenger

Impact-Oriented

Risk-Accepting

They usually prefer to drive the conversation.  They respond well to objective pitches but also attach some value to relationships. They measure a product on its merit but can be influenced by strong testimonials.

Topics They Care About

Clinician Experience
At Bupa, he is building digital experiences to help clinicians work smarter, reduce friction, and improve patient care.
B2B SaaS Growth
His career highlights include scaling B2B SaaS platforms and delivering significant business value (£50m+) at companies like Ocado and Beamery.
AI in HR Tech
He previously owned strategy for AI-driven engagement products at HRTech SaaS platform Beamery, a domain responsible for over 50% of user activity.

Media Appearances

Andrew has no verified media appearances

Work History

11-2025
Lead Product Manager at Bupa
3-2025 - 11-2025
Senior Product Manager at Beamery
10-2024
Head of Digital Product & Growth at Pelican Rise, Antigua
8-2023 - 12-2024
Group Product Manager at Ocado Technology
11-2022 - 1-2023
Group Product Manager (Secondment) at Ocado Technology

Education

2008 - 2012
Business Studies MA (Hons) from The University of Edinburgh
2020 - 2020
Agile Project Management (AgilePM®) from APMG International

More Information

Social Presence :

Prographics :

Exp : 12 Location : London, England, United Kingdom Job Level : Mid-senior Designation : Lead Product Manager at Bupa
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Insights For Selling To Andrew

During A Call Or A Meeting

DO's

  • Refer to testimonials from well known people to highlight the value of your product
  • Keep your pitch focused on the impact but insert some anecdotes into it
  • Acknowledge their status and position during the conversation

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don't be unorganized, be prepared for the pitch

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Andrew is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Andrew

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Andrew move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Andrew take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Andrew

Personality Compatibility


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