Andy Adams in

Andy Adams

Login to view DISC.
Senior Director of Consumer and Customer Care at Hallmark Cards
📍 Kansas City, Missouri, United States

Andy is the Senior Director of Consumer and Customer Care at Hallmark, leveraging over 18 years of expertise in customer experience, brand positioning, and strategic development. He holds a Bachelor of Science from Missouri Southern State University and is described by colleagues as a wonderful team player who brings people together.

Andy is a passionate advocate for diversity and inclusion, having publicly expressed pride in working for a company that represents him as a member of the LGBTQIA+ community. He believes in the power of compelling marketing to foster strong connections between consumers and brands.

Unique fact: Andy once presented a new creative business initiative to a national audience of over 1, 200 people.

Read the full overview →
Experience
15 Years
Current Role
Senior Director of Consumer and Customer Care
Job Level
Senior
Location
Kansas City, Missouri, United States
Personality Overview

How Andy shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Andy cares about

Customer Experience
Has over 18 years of professional expertise in customer relations, consumer loyalty, and his current role is centered on customer and consumer care at Hallmark.
Diversity & Inclusion
Publicly shared his pride as a member of the LGBTQIA+ community and the importance of representation in products, calling it vital to feel "seen and valued. "
+5 more topics Login to view topics
Career

Work history

2-2024
Senior Director of Consumer and Customer Care
Hallmark Cards
10-2022 - 2-2024
Director of Care
Hallmark Cards
9-2022 - 10-2022
Senior Marketing Manager
Hallmark Cards
12-2013
Brand Navigator
Blacktop Creative
1-2012 - 8-2013
Manager, Marketing Communications
Applebee's
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1993 - 1997
Bachelor of Science (B.S.)
Missouri Southern State University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Hallmark Cards Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Andy. Free, 10 seconds.