Andy Edmunds in

Andy Edmunds

Energizer · DISC type I
Head of Digital Service at Thames Water
📍 Reading, England, United Kingdom

Andy Edmunds is the Head of Digital Service at Thames Water, overseeing service operations, digital workplace support, and partner management. He has extensive experience in IT infrastructure and operations from previous roles at LGC, Virgin Media, and Tech Mahindra.

Andy is passionate about continuous improvement and enhancing employee engagement through effective IT service management. He also has a strong background in managing complex vendor contracts and third-party relationships.

People often call him collaborative, adaptable, and customer-focused, highlighting his strength in relationship management.

Read the full overview →
Experience
26 Years
Current Role
Head of Digital Service
Job Level
Mid-senior
Location
Reading, England, United Kingdom
Personality Overview

How Andy shows up

Relationship Oriented
Believer
Big Picture Person

They are always positive and upbeat, so take their promises with a pinch of salt. They are really good at seeing what the long-term impacts of their decisions could be. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Priorities

Topics Andy cares about

Digital Workplace Support
As Head of Digital Service, Andy focuses on enhancing the digital tools and support available to employees for improved productivity and experience.
Service Operations
His current role and past experiences demonstrate a strong focus on optimizing and managing IT service delivery and operational efficiency.
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Career

Work history

3-2024
Head of Digital Service
Thames Water
4-2023 - 2-2024
Head of Infrastructure Services
LGC
4-2021 - 4-2023
Mobile Operations Manager - IT BSS and Mobile MVNO
Virgin Media
7-2016 - 4-2021
Customer Delivery Director ( Mobile Managed Services ) 3UK&ROI
Tech Mahindra
12-2012 - 7-2016
IT and Network Operations Head UK&ROI
Tech Mahindra
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education

Andy has no verified education history

Social presence
in
Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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