Morgan Barbieri has built an extensive career within Thames Water, demonstrating a clear trajectory in customer relations. Progressing from a Customer Service Agent to her current role as CEO Complaints Team Manager, she has developed deep expertise in managing customer issues and leading service-focused teams.
Topics They Care About
Complaint Resolution
Her career progression at Thames Water, culminating in the role of CEO Complaints Team Manager, shows a focus on handling and resolving customer issues at the highest level.
Customer Service
Has held multiple roles with a clear focus on customer service, from agent to team manager, indicating a long-standing commitment to customer satisfaction.
Team Leadership
Advanced from specialist roles to team manager positions, indicating experience in leading and developing customer service teams. [Predicted]
Media Appearances
Morgan has no verified media appearances
Work History
3-2026
CEO Complaints Team Manager at Thames Water
3-2024 - 4-2026
Complaints Team Manager at Thames Water
12-2022 - 3-2024
Customer Service Team Manager at Thames Water
4-2022 - 12-2022
Customer Service Specialist at Thames Water
11-2020 - 4-2022
Customer Service Agent at Thames Water
Education
Morgan has no verified education history
More Information
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Exp : 5Location : Swindon, England, United KingdomJob Level : LeadershipDesignation : CEO Complaints Team Manager at Thames Water