Andy Haas in

Andy Haas

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Managing Director at Deloitte Consulting
📍 Knoxville, Tennessee, United States

Andy is a Managing Director at Deloitte Consulting with over 25 years of experience leading their Digital Contact Center and TrueServe™ business. He specializes in customer service transformation using AI, holding MS and BS degrees from Ball State University. Colleagues describe him as a "consummate professional" and "valuable leader".

Interesting fact: Andy is at the forefront of Deloittes alliance with Google Cloud, recently launching a new practice to help clients implement agentic AI for customer experience.

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Experience
29 Years
Current Role
Managing Director
Job Level
Mid-senior
Location
Knoxville, Tennessee, United States
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Andy cares about

AI in Customer Service
He is a leader in applying AI to customer experience, spearheading Deloitte's partnership with Google Cloud's Gemini Enterprise for Customer Experience (GECX) to enhance service.
Strategic Tech Alliances
He leads major partnerships with tech firms like Google and Genesys, which recently named Deloitte its Global Systems Integrator Partner of the Year.
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Career

Work history

9-1996
Managing Director
Deloitte Consulting
In the press

Media appearances

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Education
1995 - 1996
MS
Ball State University
1991 - 1995
BS
Ball State University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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