Anil Radhakrishnan, CPCU

Examiner
DISC Type : cs

Data and Digital Leader at Mercer

New York City Metropolitan Area, United States

Overview

Anil is a Data and Digital Leader at Mercer, specializing in digital transformation and product management for the insurance industry. His background includes leading global AI and machine learning strategies at Chubb. He holds advanced certifications, including the CPCU and AIDA, and a postgraduate diploma from Columbia University.

Outside of work, Anil is intellectually curious, drawing lessons from classic literature like Tolkien’s work. He follows the broader societal and philosophical implications of artificial intelligence, engaging with the forward-thinking visions of leaders from companies like Anthropic and Nvidia.

He has authored publications on the business case and implementation of conversational AI platforms.

Personality Overview

Process Oriented

Overcautious

Tough To Convince

Being observant comes to them naturally.  The only way to convince them is by showing them examples and ample proof. They tend to have clarity about their needs and constraints, and are unlikely to over-promise.

Topics They Care About

AI in Insurance
At Chubb, he developed and implemented a global strategy for using machine learning, AI, and robotics to streamline underwriting, operations, and claims functions.
Digital Transformation
His career headline and multiple roles at Mercer, Chubb, and Mindtree center on leading digital transformation within the Banking, Financial Services, and Insurance (BFSI) sectors.
Future of AI
His personal posts show a keen interest in the visions of AI leaders like Jensen Huang and the founders of Anthropic, reflecting on AI's future beyond business applications.

Media Appearances

From data to impact: Leveraging AI in Total Rewards. Featured in Mercer

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Using the power of data to drive pay fairness and transparency. Featured in Mercer

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AI at work: What is shifting and how HR can help. Featured in Mercer

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Work History

8-2025
Data and Digital Leader at Mercer
7-2021 - 10-2025
Senior Product Owner - Digital Transformation at Chubb
7-2020 - 7-2021
Digital Transformation Partner - Customer Experience and Insights at Mindtree
7-2017 - 7-2020
Head - Digital Consulting, Banking, Financial Services and Insurance at Mindtree
6-2016 - 6-2017
Digital Strategy and Innovation Lead - Banking, Financial Services and Insurance at Mindtree

Education

2017 - 2018
Post Graduate Diploma - Digital Business from Columbia University
2009 - 2011
PGDM from IFMR Graduate School of Business - Krea University

More Information

Social Presence :

Prographics :

Exp : 15 Location : New York City Metropolitan Area, United States Job Level : Mid-senior Designation : Data and Digital Leader at Mercer
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Insights For Selling To Anil

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't be very accepting if that is your natural style, stay firm
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Anil is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Anil

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Anil move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Anil take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Anil

Personality Compatibility


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