Ann Kaplan

Questioner
DISC Type : c

Partner at Oliver Wyman

Chicago, Illinois, United States

Overview

Ann Kaplan is a Partner at Oliver Wyman, focusing on large-scale operating model transformations for healthcare provider organizations. With a background from Northwestern University and the Kellogg School of Management, she has deep expertise in developing long-term growth strategies and improving operational efficiency for health systems.

Outside of her direct client work, she actively engages with broader industry topics, such as the strategic implications of cybersecurity in healthcare M&A and the future of health innovation.

Ann was honored as a 2014 Siebel Scholar, an award recognizing top graduate students globally for academic excellence and leadership.

Personality Overview

Cautious & Analytical

Price-Sensitive

Not Easily Convinced

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  It is quite likely of them to ask for pricing or other concessions. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Healthcare Transformation
Her role is centered on advising healthcare provider organizations on large-scale operating model changes to improve efficiency and patient care.
Health Innovation
Actively promotes and participates in the Oliver Wyman Health Innovation Summit, showing a keen interest in the industry's future and transformational trends.
Virtual Health
Has prior experience developing a three-year growth strategy and identifying over $60M in cost synergies for a leading virtual health provider.

Media Appearances

Executive sponsorship should become a diversity priority: Oliver Wyman. Featured in CNBC

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How telemedicine enters a new era with specialty care. Featured in Oliver Wyman

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Work History

1-2023
Partner at Oliver Wyman
9-2014 - 12-2022
Principal, Engagement Manager, Associate at Oliver Wyman
6-2013 - 8-2013
MBA Intern, Merchandising Strategy at Walgreens
9-2008 - 7-2012
Associate, Senior Consultant, Consultant at Oliver Wyman
Operations Co-op at Rolls-Royce

Education

2012 - 2014
Master of Business Administration (MBA) from Northwestern University - Kellogg School of Management
2003 - 2008
BS from Northwestern University

More Information

Social Presence :

Prographics :

Exp : 15 Location : Chicago, Illinois, United States Job Level : N/A Designation : Partner at Oliver Wyman
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Insights For Selling To Ann

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Don’t try to be too friendly or informal with them
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ann is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Ann

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Ann move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Ann take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Ann

Personality Compatibility


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