Ann Knaepen

Observer
DISC Type : ci

Pensioenmedewerkster at DPS

Landgraaf, Limburg, Netherlands

Overview

Ann is a Business Analyst at DPS, driving process improvement and system implementations. With a background in data analytics from Maastricht University, she leads key aspects of system migration projects, including process design, data mapping, and team training, after transitioning from a career in physiotherapy.

Ann is a former elite athlete who competed on the Belgian National Badminton Team for over a decade at events like the European Championships. Having retired from top-level competition, she now enjoys playing badminton for fun with other former international players.

Unique fact: Ann successfully rehabilitated a complete anterior cruciate ligament tear without surgery, applying her deep physiotherapy knowledge to her own recovery.

Personality Overview

Assertive

Example Seeker

Value Driven

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally good communicators and can be hard to convince. They often ask many questions and rely heavily on information and documentation.

Topics They Care About

System Implementation
Currently leading the design of 14 core processes and coordinating the migration to a new system in her role at DPS.
Process Improvement
Has a proven track record in improving processes, a key responsibility in her current business analyst position.
Data Analytics
Completed a program in Data Analytics & New Technologies at Maastricht University to enhance her business analysis skills.

Media Appearances

Ann has no verified media appearances

Work History

2-2023
Pensioenmedewerkster at DPS
6-2023 - 5-2025
East & West Health at Self-employed
4-2022 - 6-2023
Fysiotherapeut at FysioXperience
9-2020 - 9-2021
Fysiotherapeut at Fysio Stofberg

Education

Leergang Data Analytics & New Technologies from UMIO | Maastricht University
Basis opleiding Pensioenen incl. Wtp from SPO onderdeel van Nyenrode Business Universiteit

More Information

Social Presence :

Prographics :

Exp : 4 Location : Landgraaf, Limburg, Netherlands Job Level : N/A Designation : Pensioenmedewerkster at DPS
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Insights For Selling To Ann

During A Call Or A Meeting

DO's

  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Help them realize that there is no personal risk in making this decision
  • Help them understand the risk aspect fully while inspiring confidence

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ann is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Ann

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Ann move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Ann take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Ann

Personality Compatibility


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