Anna Ziskind

Inquirer
DISC Type : dc

VP of Service Delivery LATAM at ADP

Greater São Paulo Area, Brazil

Overview

Anna Ziskind is the VP of Service Delivery for LATAM at ADP, where she has worked for over a decade. Her expertise lies in operational strategy, process optimization, and leading digital transformation. Colleagues describe her as a strategic, committed, and results-focused leader. She attended Centro Universitário FMU | FIAM-FAAM.

Originally from Brazil, Anna relocated to Chile for her career, an international transition she has found to be a deeply enriching experience that has expanded her perspective and professional network.

Unique fact: In a previous role, Anna successfully managed a large-scale BPO operation, leading a team of 5, 000 people across five different states.

Personality Overview

Upfront

Judgemental

ROI Conscious

They care equally about the product and its potential impact.  They can be nudged to make faster decisions by offering what they value. They respond well to confident salespeople.

Topics They Care About

Female Leadership
She is proud of ADP's recognition by REDMAD for promoting female leadership and is involved in iWIN, ADP's internal network for supporting the growth of women.
LATAM Market Strategy
Her entire career focus at ADP has been on the LATAM region, developing and implementing strategies to maximize profits and productivity in markets like Argentina, Chile, and Peru.
Operational Efficiency
A core theme of her work is enhancing business processes through automation and digitalization to drive revenue growth and operational excellence.

Media Appearances

Anna has no verified media appearances

Work History

11-2025
VP of Service Delivery LATAM at ADP
1-2024 - 11-2025
GM Southwest LATAM at ADP
10-2014 - 1-2024
Senior Director Service Delivery at ADP
4-2010 - 10-2014
Director of Operations at Contax
1-2004 - 4-2010
Operation Manager at GE

Education

1988 - 1991
3o grau from Centro Universitário FMU | FIAM-FAAM

More Information

Social Presence :

Prographics :

Exp : 30 Location : Greater São Paulo Area, Brazil Job Level : Senior Designation : VP of Service Delivery LATAM at ADP
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Insights For Selling To Anna

During A Call Or A Meeting

DO's

  • Highlight the competitive differentiation of your product
  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Refer to testimonials from others in similar positions

DONT's

  • Do not give up if they are not convinced, try again with a different approach
  • Avoid repeating yourself or making generalizations
  • Avoid long winding pitches, stay objective

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Anna is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Anna

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Anna move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Anna take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Anna

Personality Compatibility


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