FERNANDA FREITAS GALINDO

Critic
DISC Type : C

Senior SAP Implementation Consultant at ADP

São Paulo, São Paulo, Brazil

Overview

Fernanda Freitas Galindo is a Senior SAP Implementation Consultant at ADP with a background in customer success and product development. Holding an Executive MBA, she specializes in SAP HCM and S/4 HANA HR Solutions. Colleagues describe her as organized, proactive, dedicated, and possessing strong communication skills.

She is passionate about continuous learning, recently earning certifications in Agile methodologies like Scrum and Kanban. Fernanda actively engages in personal development, taking courses on topics such as self-knowledge and resilience to enhance her professional and personal capabilities.

Unique fact: Fernanda served as a "Corporate Happiness Ambassador" at a previous company and won a global Customer Service Excellence Award in 2020.

Personality Overview

Critic

Precise

ROI Driven

They don’t appreciate bells and whistles unless backed by data.  They are quite likely to negotiate on pricing or other key terms. They choose to analyze logically and value facts to emotions.

Topics They Care About

SAP HR Solutions
Her current role focuses on implementing SAP, SAP HCM, and S/4 HANA HR solutions, indicating deep expertise in HR technology and processes.
Customer Success
Previously a Customer Success Manager, she has extensive experience in customer onboarding, relationship management, and ensuring client satisfaction through various metrics.
Agile Methodologies
She recently completed certifications in Agile, Scrum, Lean, and Kanban, showing a commitment to modern project management and efficient value delivery.

Media Appearances

FERNANDA has no verified media appearances

Work History

2-2026
Senior SAP Implementation Consultant at ADP
9-2025 - 1-2026
SAP Implementation Consultant at ADP
10-2021 - 8-2025
Customer Success Manager at Valid
7-2019 - 9-2021
Customer Service Representative L2 - Mobile services and IoT at Gemalto (now Thales Digital Identity & Security)
12-2015 - 6-2019
Customer Service Representative L1 - Mobile services and IoT at Gemalto (now Thales Digital Identity & Security)

Education

7-2025 - 7-2026
Executive MBA from Faculdade Exame
2012 - 2015
Bachelor's degree from Universidade Presbiteriana Mackenzie

More Information

Social Presence :

Prographics :

Exp : 12 Location : São Paulo, São Paulo, Brazil Job Level : Mid-senior Designation : Senior SAP Implementation Consultant at ADP
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Insights For Selling To FERNANDA

During A Call Or A Meeting

DO's

  • Be ready for penetrating questions and critical examination of your pitch
  • Be formal and objective, they will appreciate it more
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories

DONT's

  • Don’t rush them till they have clearly gotten all the necessary information
  • Do not use very emotional or colorful language
  • Don’t try too hard to build a relationship with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with FERNANDA is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from FERNANDA

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will FERNANDA move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can FERNANDA take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And FERNANDA

Personality Compatibility


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