Antara Gadgil

Inquirer
DISC Type : dc

Manager, Customer Success at Keka HR

Hyderabad, Telangana, India

Overview

Antara is a Customer Success Manager at Keka HR, leveraging her experience in the EdTech sector from roles at Classplus and BYJUS. Holding an MBA from NMIMS, she has a background in customer retention, CRM, and team leadership.

She was recognized with the "Ms. Consistent" award during her time at Classplus, highlighting her dedication and reliable performance.

Personality Overview

Hard To Convince

Judgemental

Upfront

They don’t always try to control the conversation but neither do they like yielding it fully.  They can be nudged to make faster decisions by offering what they value. They care equally about the product and its potential impact.

Topics They Care About

Customer Success
Her entire career at Keka, Classplus, and BYJU'S has been dedicated to customer relationship management, support, and retention.
EdTech Industry
With extensive experience at both Classplus and BYJU'S, she is deeply familiar with technology platforms for educators and creators.
Team Leadership
She progressed from specialist roles to Team Lead and now Manager, demonstrating her capabilities in cross-functional team leadership.

Media Appearances

Antara has no verified media appearances

Work History

5-2024
Manager, Customer Success at Keka HR
8-2022 - 8-2024
Team Lead - Customer Success at Classplus
3-2020 - 8-2022
Customer Success Manager at Classplus
11-2018 - 2-2020
Senior Product Specialist at BYJU'S
3-2018 - 11-2018
Product Expert at BYJU'S

Education

1-2020 - 1-2022
Master of Business Administration - MBA from SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
2013 - 2017
Bachelor of Technology from Bbd Northern India Institute Of Technology

More Information

Social Presence :

Prographics :

Exp : 8 Location : Hyderabad, Telangana, India Job Level : Middle Designation : Manager, Customer Success at Keka HR
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Insights For Selling To Antara

During A Call Or A Meeting

DO's

  • Refer to testimonials from others in similar positions
  • Make sure that you you respond to any queries from them quickly
  • Be crisp while making the pitch

DONT's

  • Don't try too hard to get friendly, let it happen with time
  • Avoid repeating yourself or making generalizations
  • Avoid long winding pitches, stay objective

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Antara is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Antara

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Antara move?

  • Their decision making speed is somewhere in the middle.
  • Can Antara take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Antara

Personality Compatibility


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