Anthony Williams
Doer · DISC type sdAnthony is an experienced Contact Center Manager at Dŵr Cymru Welsh Water, with a background in customer service and claims management. He focuses on delivering against KPIs and SLAs. Colleagues describe him as a reliable and trustworthy leader who builds strong relationships.
His public interactions suggest a supportive and positive management style, focused on encouraging his team members through operational pressures. He is skilled at maintaining a positive outlook and fostering a collaborative environment, as noted in recommendations from former colleagues.
Unique fact: Anthony was the runner-up for the Welsh Contact Service Manager award in 2016.
Read the full overview →How Anthony shows up
Reading between the lines and seeing beyond your words comes naturally to them. They are very professional in their approach and can weigh multiple perspectives together. They might take some time to make their mind up but once they do, they don't change it easily.
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Anthony has no verified education history
DISC profile (public)
Steadiness (S)
Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.
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