Antonio D'Angona

Questioner
DISC Type : c

Team Leader at Kent State University

Tallmadge, Ohio, United States

Overview

Antonio DAngona is an IT Team Leader at Kent State University, where he manages an undergraduate IT support team. His experience spans user support and systems administration, with expertise in Active Directory and process improvement, holding a Lean Practitioner certification from the university.

Fueled by a lifelong infatuation with technology, Antonio is passionate about continuous learning and problem-solving. His interests extend to understanding human behavior, having taken courses in cognitive and child psychology. He is driven by a desire to help others evolve with the tech world.

His academic background uniquely combines technology with studies in cognitive and child psychology.

Personality Overview

Price-Sensitive

Value Seeker

Not Easily Convinced

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  It is quite likely of them to ask for pricing or other concessions. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

IT Team Leadership
Manages, interviews, and hires undergraduate student teams in an IT support role, creating a central help desk environment at Kent State University.
Lean Methodologies
Holds a Lean Practitioner certification from Kent State University, showing a commitment to process improvement and efficiency in the workplace.
User Access Management
His role involves managing user access across multiple systems using Active Directory, Group Policy, and InTune.

Media Appearances

Antonio has no verified media appearances

Work History

7-2022
Team Leader at Kent State University
1-2020 - 8-2022
IT User Support Expert at Kent State University
1-2016 - 1-2020
Assoc. Systems Administrator at Kent State University
8-2015 - 1-2016
Systems Administrator at Envisage Group Inc.
7-2014 - 8-2015
Support Technician/Server Support at Envisage Group Inc.

Education

2012 - 2015
Bachelor of Science (B.S.) from Kent State University
2011 - 2012
Computer Science from Youngstown State University

More Information

Social Presence :

Prographics :

Exp : 16 Location : Tallmadge, Ohio, United States Job Level : Mid-senior Designation : Team Leader at Kent State University
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Insights For Selling To Antonio

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • If you have a lower priced product compared to the competition, call out the same
  • Back up any claims with data and numbers

DONT's

  • Don’t try to be too friendly or informal with them
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Antonio is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Antonio

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Antonio move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Antonio take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Antonio

Personality Compatibility


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