Anuj Mathur in

Anuj Mathur

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Managing Director, CX Transformation at Brillio
📍 San Francisco Bay Area, United States

Anuj Mathur is a Managing Director at Brillio, specializing in AI-powered customer experience transformations for Fortune 500 clients. With a background from IBM and Accenture Song and a Bachelor of Engineering, he has deep expertise in High-Tech, Retail, and Manufacturing. Colleagues describe him as a passionate, calm, and highly effective leader.

Anuj previously served on the Salesforce Commerce Cloud Partner Advisory Board, advising on product roadmap and industry solutions.

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Experience
6 Years
Current Role
Managing Director, CX Transformation
Job Level
Mid-senior
Location
San Francisco Bay Area, United States
Personality Overview

How Anuj shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Anuj cares about

AI in Customer Experience
His current role at Brillio focuses on leading CX transformations powered by AI and GenAI, and he actively promotes his team's "Agentforce" innovation.
Digital Commerce Strategy
He has extensive global experience leading eCommerce and marketing transformations for B2B and B2C businesses at Accenture Song, IBM, and Brillio.
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Career

Work history

11-2024
Managing Director, CX Transformation
Brillio
7-2022 - 10-2024
Partner, Americas
IBM
7-2022
Salesforce Practice Leader | West Market
Accenture Song
Commerce Practice Lead | Global
Accenture Song
3-2012 - 12-2014
Director Of Ecommerce
Accenture Song
In the press

Media appearances

Interview Feature – Anuj Mathur is the Managing Director and Chief ... (Brillio CX Transformation). Featured in Canara HSBC Life – Media Center
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Education
1993 - 1997
Bachelor of Engineering
JNV University, India
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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