Anuj Mathur

Visionary
DISC Type : Ds

Managing Director, CX Transformation at Brillio

San Francisco Bay Area, United States

Overview

Anuj Mathur is a Managing Director at Brillio, specializing in AI-powered customer experience transformations for Fortune 500 clients. With a background from IBM and Accenture Song and a Bachelor of Engineering, he has deep expertise in High-Tech, Retail, and Manufacturing. Colleagues describe him as a passionate, calm, and highly effective leader.

Anuj previously served on the Salesforce Commerce Cloud Partner Advisory Board, advising on product roadmap and industry solutions.

Personality Overview

Direct & Assertive

Fast But Thoughtful

Big Vision Person

Reading between the lines and seeing beyond your words comes naturally to them.  They exhibit a rare combination of being result-oriented but patient at the same time. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

AI in Customer Experience
His current role at Brillio focuses on leading CX transformations powered by AI and GenAI, and he actively promotes his team's "Agentforce" innovation.
Digital Commerce Strategy
He has extensive global experience leading eCommerce and marketing transformations for B2B and B2C businesses at Accenture Song, IBM, and Brillio.
Salesforce Ecosystem
His career centers on Salesforce transformations, he actively engages in events like Dreamforce, and previously served on the Salesforce Commerce Cloud Partner Advisory Board.

Media Appearances

Interview Feature – Anuj Mathur is the Managing Director and Chief ... (Brillio CX Transformation). Featured in Canara HSBC Life – Media Center

See Now

Work History

11-2024
Managing Director, CX Transformation at Brillio
7-2022 - 10-2024
Partner, Americas at IBM
7-2022
Salesforce Practice Leader | West Market at Accenture Song
Commerce Practice Lead | Global at Accenture Song
3-2012 - 12-2014
Director Of Ecommerce at Accenture Song

Education

1993 - 1997
Bachelor of Engineering from JNV University, India

More Information

Social Presence :

Prographics :

Exp : 6 Location : San Francisco Bay Area, United States Job Level : Mid-senior Designation : Managing Director, CX Transformation at Brillio
URL has been copied!

Insights For Selling To Anuj

During A Call Or A Meeting

DO's

  • During followups, use phone or text if needed, they should be fine
  • Focus on the results that your product produces, expect some strategic questions in return
  • Stick to your standard pitch and qualifying script, don't try to wing it

DONT's

  • Don't take their patience for granted, avoid long-winding sermons
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't go over them unless you are left with no other option

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Anuj is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Anuj

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Anuj move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Anuj take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Anuj

Personality Compatibility


Other Brillio Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.