Aparna Jagdish

Energizer
DISC Type : I

Techical suport engineer at Proofpoint

Rochester, New York Metropolitan Area, United States

Overview

Aparna Jagdish is a Technical Support Engineer at Proofpoint specializing in email authentication and network security. A graduate of Rochester Institute of Technology with a degree in Management Information Systems, she is certified in Computer Forensics and focuses on optimizing security platforms and enhancing customer satisfaction through strong client relationships.

Driven by a passion for technology and innovation, Aparna is keenly interested in business analytics and web development. Her commitment to service is highlighted by a Platinum Award for client recognition, reflecting her dedication to providing prompt and superior customer support and fostering positive team growth.

She holds certifications in both Google UX Design and Computer Forensics, showcasing a unique skill set that bridges user-centric design with deep cybersecurity expertise.

Personality Overview

Imaginative

Full Of Energy

Informal

They are really good at seeing what the long-term impacts of their decisions could be.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They are always positive and upbeat, so take their promises with a pinch of salt.

Topics They Care About

Email Security
Her current role at Proofpoint involves optimizing email authentication and eliminating network vulnerabilities and threats for clients.
Customer Experience
Focuses on cultivating strong client relationships to increase satisfaction and has received a platinum award for client recognition.
Data & Analytics
Has experience developing unique SQL scripts for data validation and custom reports, aligning with her stated interest in business analytics.

Media Appearances

Aparna has no verified media appearances

Work History

8-2019
Techical suport engineer at Proofpoint
3-2018 - 8-2018
Business Development Representative at N3
10-2015 - 3-2017
Blackboard Consultant at Sutherland Global Services

Education

2013 - 2015
Bachelor's Degree from Rochester Institute of Technology
2010 - 2012
Associate's Degree from Monroe Community College

More Information

Social Presence :

Prographics :

Exp : 8 Location : Rochester, New York Metropolitan Area, United States Job Level : Middle Designation : Techical suport engineer at Proofpoint
URL has been copied!

Insights For Selling To Aparna

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t be too formal, focus on building comfort and trust
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Aparna is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Aparna

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Aparna move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Aparna take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Aparna

Personality Compatibility


Other Proofpoint Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.