Aparna Jagdish in

Aparna Jagdish

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Techical suport engineer at Proofpoint
📍 Rochester, New York Metropolitan Area, United States

Aparna Jagdish is a Technical Support Engineer at Proofpoint specializing in email authentication and network security. A graduate of Rochester Institute of Technology with a degree in Management Information Systems, she is certified in Computer Forensics and focuses on optimizing security platforms and enhancing customer satisfaction through strong client relationships.

Driven by a passion for technology and innovation, Aparna is keenly interested in business analytics and web development. Her commitment to service is highlighted by a Platinum Award for client recognition, reflecting her dedication to providing prompt and superior customer support and fostering positive team growth.

She holds certifications in both Google UX Design and Computer Forensics, showcasing a unique skill set that bridges user-centric design with deep cybersecurity expertise.

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Experience
8 Years
Current Role
Techical suport engineer
Job Level
Middle
Location
Rochester, New York Metropolitan Area, United States
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Aparna cares about

Email Security
Her current role at Proofpoint involves optimizing email authentication and eliminating network vulnerabilities and threats for clients.
Customer Experience
Focuses on cultivating strong client relationships to increase satisfaction and has received a platinum award for client recognition.
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Career

Work history

8-2019
Techical suport engineer
Proofpoint
3-2018 - 8-2018
Business Development Representative
N3
10-2015 - 3-2017
Blackboard Consultant
Sutherland Global Services
In the press

Media appearances

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Education
2013 - 2015
Bachelor's Degree
Rochester Institute of Technology
2010 - 2012
Associate's Degree
Monroe Community College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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