Aparna Mondal in

Aparna Mondal

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Tower Lead at Tata Consultancy Services
📍 Mumbai, Maharashtra, India

Aparna Mondal is an Operation and Delivery Lead at Tata Consultancy Services, showcasing a history of progression through roles like Tower Lead and Business Analyst. She has a proven record of enhancing efficiency, having reduced critical incidents by 18% and improved reporting turnaround by 15%. Aparna attended Mithibai College, Mumbai.

Based on her shared content, Aparna appears to value personal well-being and contributing to a positive environment. She shows an interest in topics like self-care and making a broader positive impact.

She has delivered quantifiable improvements in both technical operations (18% incident reduction) and business process automation (15% faster reporting).

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Experience
20 Years
Current Role
Tower Lead
Location
Mumbai, Maharashtra, India
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Aparna cares about

IT Operations
Directed 24x7 Command Centre and Data Centre operations, ensuring continuous service availability and SLA adherence in a previous role as Tower Lead.
Process Optimization
As a Business Analyst, she conceptualized and deployed a web-based workflow portal to replace manual processes, improving reporting turnaround by 15%.
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Career

Work history

12-2023
Tower Lead
Tata Consultancy Services
10-2017
Team Lead
Tata Consultancy Services
11-2015 - 6-2023
Assistant
Tata Consultancy Services
1-2013 - 1-2014
Business Analyst
Tata Consultancy Services
1-2012 - 1-2013
Operations Support
Tata Consultancy Services
In the press

Media appearances

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Education
2002 - 2002
Education details unavailable
Mithibai College, Mumbai
1994 - 1994
Education details unavailable
Modern English
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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