Arjun Bhatia, MBA, CRCR, CSMC, FHFMA

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DISC Type : cd

Vice President, Revenue Cycle Transformation at Novant Health

Dallas, Georgia, United States

Overview

Arjun Bhatia is the Vice President of Revenue Cycle Transformation at Novant Health, focused on innovating financial operations and patient advocacy. Previously at Wellstar Health System and Accenture, he is described by colleagues as an innovator and visionary. He earned his Bachelor of Commerce from Panjab University.

He has a unique perspective on improving healthcare by drawing parallels from other industries, such as using financial incentives like the telecom sector to change patient behavior.

Personality Overview

Upfront

Demanding

ROI Conscious

They care equally about the product and its potential impact.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They respond well to confident salespeople.

Topics They Care About

Revenue Cycle Transformation
His entire career, including his current executive role at Novant Health, is dedicated to transforming and improving the healthcare revenue cycle.
Patient Financial Experience
He served on a patient billing advisory committee and publicly stated the importance of measuring patient financial experience metrics to drive improvement.
AI in Healthcare
He shows interest in how AI can be leveraged for intelligent automation of workflows like prior authorization to reduce denials.

Media Appearances

Novant Health taps VP of revenue cycle transformation. Featured in Becker's Hospital Review

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Work History

1-2026
Vice President, Revenue Cycle Transformation at Novant Health
11-2022 - 1-2026
Assistant Vice President, Revenue Cycle at Wellstar Health System
4-2020 - 11-2022
Executive Director, Revenue Cycle at Wellstar Health System
10-2015 - 4-2020
Manager, Health & Public Service at Accenture
6-2013 - 10-2015
Director of Payor Analysis at Parallon Business Solutions

Education

1996 - 1998
MCM from Lucknow University
1993 - 1996
Bachelor of Commerce; G.D.S.D from Panjab University

More Information

Social Presence :

Prographics :

Exp : 24 Location : Dallas, Georgia, United States Job Level : Senior Designation : Vice President, Revenue Cycle Transformation at Novant Health
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Insights For Selling To Arjun

During A Call Or A Meeting

DO's

  • Make sure that you you respond to any queries from them quickly
  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Stress on the business value that your product offers

DONT's

  • Refrain from asking too many questions
  • Don’t expect them to change their mind quickly if they say no once
  • Do not give up if they are not convinced, try again with a different approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Arjun is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Arjun

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Arjun move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Arjun take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Arjun

Personality Compatibility


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