Armen Kitbalian

Critic
DISC Type : C

Field Engineering Manager - EMEA at Monte Carlo

London, England, United Kingdom

Overview

Armen is the Field Engineering Manager for EMEA at Monte Carlo, bringing over a decade of experience in enterprise software. An alumnus of McGill University with a degree in Computer Engineering, he specializes in value-based sales and mitigating technical risks in complex opportunities. He is also a native French speaker.

Outside of his technical career, Armen has shown an interest in civic discourse, advocating for reasoned and responsible communication to convey a message. This reflects a thoughtful and principled approach to complex situations.

He was recently recognized as a Monte Carlo Values Winner for exemplifying the core value of "Beat the Odds".

Personality Overview

Negotiator

Objective Thinker

Information Seeker

They are quite likely to negotiate on pricing or other key terms.  They like to do things independently and don’t look for support from others. They don’t appreciate bells and whistles unless backed by data.

Topics They Care About

Data Observability
As a leader at Monte Carlo, a data observability platform, he is deeply involved in solving data quality and reliability challenges for enterprises.
Value-Based Selling
His experience at Twilio and his professional summary highlight his expertise in using value sales methodologies and MEDDIC to drive sales processes forward.
Sales Engineering Leadership
Currently a Field Engineering Manager, he has experience being the first SE in a region, which involved strategy, recruitment, and growing the business.

Media Appearances

Armen has no verified media appearances

Work History

12-2025
Field Engineering Manager - EMEA at Monte Carlo
6-2024 - 12-2025
Lead Sales Engineer at Monte Carlo
9-2023 - 6-2024
Sales Engineer at Monte Carlo
4-2023 - 9-2023
Principal Ent. Solutions Engineer at Twilio
3-2021 - 5-2023
Senior Ent. Solutions Engineer at Twilio

Education

2006 - 2012
Bachelor of Engineering (B.Eng.) from McGill University

More Information

Social Presence :

Prographics :

Exp : 13 Location : London, England, United Kingdom Job Level : Middle Designation : Field Engineering Manager - EMEA at Monte Carlo
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Insights For Selling To Armen

During A Call Or A Meeting

DO's

  • Be ready to answer many clarity-seeking questions and requests for information
  • Be ready for penetrating questions and critical examination of your pitch
  • Don’t forget to mention how you compare to competition on both features and pricing

DONT's

  • Don't give superficial answers, they are easily rattled by them
  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Armen is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Armen

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Armen move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Armen take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Armen

Personality Compatibility


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