Arno Ermarkaryan

Energizer
DISC Type : I

QA Engineering Director at Avaya

Oakville, Ontario, Canada

Overview

Arno is a seasoned engineering leader with extensive experience directing both development and Quality Assurance teams for enterprise communication products. He has managed key messaging and video conferencing solutions at Avaya and Zang, and holds an MBA from York University and a Master of Applied Science from Queens University.

Based on his education and professional history in Ontario, Canada, its likely he has an appreciation for the local culture and potentially follows Toronto-based professional sports teams.

Unique fact: He has successfully led teams in releasing JITC (Joint Interoperability Test Command) compliant versions of software products.

Personality Overview

Enthusiastic

Full Of Energy

Relationship Oriented

They are people oriented, friendly and like creating new connections.  They excel at seeing the bigger picture, and the long-term impact of their decisions. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

QA & Dev Leadership
Has a consistent career track of leading both the development and QA teams for complex enterprise software products at companies like Avaya and Esna.
Cloud Collaboration
Led the North American QA team for Avaya Spaces, a cloud-based video conferencing product, demonstrating expertise in SaaS collaboration tools.
Remote Team Management
His leadership experience includes managing a fully remote engineering team since March 2020, highlighting a focus on distributed work strategies.

Media Appearances

Arno has no verified media appearances

Work History

8-2019 - 9-2022
QA Engineering Director at Avaya
5-2015 - 8-2019
Senior Software Engineering Manager at Zang (an Avaya company)
2-2002 - 5-2015
Director of Engineering at Esna

Education

Master of Business Administration - MBA from York U
Master of Applied Science from Queen's University

More Information

Social Presence :

Prographics :

Exp : 20 Location : Oakville, Ontario, Canada Job Level : N/A Designation : QA Engineering Director at Avaya
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Insights For Selling To Arno

During A Call Or A Meeting

DO's

  • Share some stories about how you you have helped people in similar positions succeed
  • Talk about their team and how your product will help them do things better and easier
  • Be friendly and entertaining in your conversation

DONT's

  • Avoid cutting into their flow
  • Don’t be too formal, focus on building comfort and trust
  • Don’t be excessively objective, be a storyteller

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Arno is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Arno

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Arno move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Arno take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Arno

Personality Compatibility


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