Arun Nangpal is the Co-Founder, Chief Customer Experience Officer, and Chief Human Resource Officer at Smartr Logistics. A veteran with over 35 years in the logistics industry, she previously served as Sr. Vice President at Blue Dart, bringing extensive expertise in customer service and team leadership to her current venture.
She is a passionate advocate for women in logistics, having written about her journey of starting a company at age 52 to inspire other women. Her goal is to build an employee-friendly and equal-opportunity workplace, viewing her role as a changemaker within the industry.
She is a recipient of the National Quality Excellence Award for Best Customer Service Professional of the Year.
Arun Nangpal
Co Founder , Chief Customer Experience & Chief Human Resources at Smartr Logistics
Mumbai, Maharashtra, India
Overview
Topics They Care About
Customer Centricity
As Chief Customer Experience Officer, she has stated that customer satisfaction is paramount and forms the core of her business philosophy.
Women in Logistics
She actively encourages women to pursue careers in logistics, sharing her own entrepreneurial story as a source of inspiration and empowerment.
Company Culture
In her role as CHRO, she is focused on building an "employee-friendly and equal-opportunity-driven employer of choice" with a strong company DNA.
Media Appearances
Arun has no verified media appearances
Work History
10-2021
Co Founder , Chief Customer Experience & Chief Human Resources at Smartr Logistics
Sr Vice President Customer Service at Blue Dart Express Limited
Education
Arun has no verified education history
More Information
Social Presence :
Prographics :
Exp : 4
Location : Mumbai, Maharashtra, India
Job Level : Leadership
Designation : Co Founder , Chief Customer Experience & Chief Human Resources at Smartr Logistics
