Arun Nangpal

Co Founder , Chief Customer Experience & Chief Human Resources at Smartr Logistics

📍 Mumbai, Maharashtra, India

Arun Nangpal is the Co-Founder, Chief Customer Experience Officer, and Chief Human Resource Officer at Smartr Logistics. A veteran with over 35 years in the logistics industry, she previously served as Sr. Vice President at Blue Dart, bringing extensive expertise in customer service and team leadership to her current venture.

She is a passionate advocate for women in logistics, having written about her journey of starting a company at age 52 to inspire other women. Her goal is to build an employee-friendly and equal-opportunity workplace, viewing her role as a changemaker within the industry.

She is a recipient of the National Quality Excellence Award for Best Customer Service Professional of the Year.

Read the full overview →

Experience

4 Years

Current Role

Co Founder , Chief Customer Experience & Chief Human Resources

Job Level

Leadership

Location

Mumbai, Maharashtra, India

Personality Overview

Personality insights not availableWe need more social data to generate the DISC analysis and selling playbook. The professional details below are still available.

Priorities

Topics Arun cares about

Customer Centricity

As Chief Customer Experience Officer, she has stated that customer satisfaction is paramount and forms the core of her business philosophy.

Women in Logistics

She actively encourages women to pursue careers in logistics, sharing her own entrepreneurial story as a source of inspiration and empowerment.

+4 more topics Login to view topics

Career

Work history

10-2021

Co Founder , Chief Customer Experience & Chief Human Resources

Smartr Logistics

Sr Vice President Customer Service

Blue Dart Express Limited

In the press

Media appearances

No media yetWe could not find public media appearances for this person.

Education

Arun has no verified education history

Social presence

More profiles

Discover additional public profiles from our index.

Sasikumar Arumugham

Chief Technology Officer

Refex Mobility

Ranu Singh (.

Head Of Human Resources

Vijaybhoomi University

David Andrew Quist

Co-founder and Chief Explorer

Norwegian Mycelium (NoMy)

Sarath Kumar

Head - Group HR

DMI Foundations