Arvin Jawa

Editor
DISC Type : CS

VP, Global Retail Strategy and Marketing at Diebold Nixdorf

Greater Cleveland, United States

Overview

Arvin Jawa is the VP of Global Retail Strategy and Marketing at Diebold Nixdorf, focusing on consumer-centric growth and innovation in retail technology. Recognized as a Top Retail Expert by RETHINK Retail, he leverages extensive experience from roles at Vera Bradley and his own consulting firm. He holds an MBA from Case Western Reserve University.

Outside of work, Arvin is a self-described "Shopping Addict" and "Golf Enthusiast. " He is also a proud father, identifying as a "Girl Dad x2" in his public profiles, indicating a strong focus on his family and daughters.

Unique fact: Arvin holds a bachelors degree in Art and Art History, showcasing a creative foundation that complements his strategic business career.

Personality Overview

Self-Disciplined

Skeptic

Slow Buyer

They do not like taking risks at all and go for proven options in the end.  They tend to have clarity about their needs and constraints, and are unlikely to over-promise. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

AI in Retail
Frequently discusses how AI and intelligent systems can solve retail problems like checkout friction and operational efficiency, particularly in the grocery sector.
Retail Innovation
As a global strategy executive, he focuses on consumer-centric strategies, self-service technology, and creating a frictionless in-store experience.
Corporate Sustainability
He recently celebrated his company earning a Silver Medal from EcoVadis for its ESG programs, placing it in the top 15% of companies globally.

Media Appearances

Ohad Elzur from AS Watson, Arvin Jawa from Diebold Nixdorf ... (Podcast Episode). Featured in Spotify

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Talking With: Diebold Nixdorf retail VP Arvin Jawa. Featured in Retail Customer Experience

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Diebold Nixdorf Names Arvin Jawa as Vice President, Retail Industry Strategy. Featured in PR Newswire

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Work History

10-2024
VP, Global Retail Strategy and Marketing at Diebold Nixdorf
10-2020 - 9-2024
VP, Global Retail Strategy and Regional VP Americas Retail at Diebold Nixdorf
12-2017 - 9-2024
VP, Retail Strategy at Diebold Nixdorf
11-2009 - 4-2017
Senior Director of Strategic Initiatives at Vera Bradley
3-2009 - 11-2009
President and CEO at Retail is Detail LLC

Education

2012 - 2013
Advanced Certificate Program from Weatherhead School of Management at Case Western Reserve University
1995 - 1997
Master of Business Administration (M.B.A.) from Weatherhead School of Management at Case Western Reserve University
1989 - 1994
BA from University of Rochester
1986 - 1989
Education details unavailable from Hawken School

More Information

Social Presence :

Prographics :

Exp : 30 Location : Greater Cleveland, United States Job Level : Senior Designation : VP, Global Retail Strategy and Marketing at Diebold Nixdorf
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Insights For Selling To Arvin

During A Call Or A Meeting

DO's

  • Actively address their concerns around change, risk, and acceptance by users
  • Share whitepapers or case studies that showcase measurable results instead of just telling customer stories
  • Use phrases like 'results based on data', 'measurable proof', 'X% growth' etc.

DONT's

  • Avoid winging it with them particularly, answer a question only if you know the answer well
  • Don’t overhype the product/pitch, keep it measured
  • Give it some time before you try to build rapport and a relationship, it doesn't come to them naturally

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Arvin is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Arvin

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Arvin move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Arvin take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Arvin

Personality Compatibility


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