Arzu T. in

Arzu T.

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Support Team Manager at Mundi
📍 Istanbul, Istanbul, Türkiye

Arzu is an experienced Customer Service Executive and the current Support Team Manager at Mundi, with a history of working in the internet industry. A graduate of Anadolu Üniversitesi, she is skilled in team building, project management, and enhancing customer support operations through effective leadership and performance tracking.

She holds unique certifications in Financial Literacy and Combating Money Laundering and Terrorism Financing.

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Experience
18 Years
Current Role
Support Team Manager
Job Level
Middle
Location
Istanbul, Istanbul, Türkiye
Personality Overview

How Arzu shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Arzu cares about

Customer Experience
Her entire career, from team leader to manager, has focused on managing customer service channels and ensuring high-quality responses to customer needs.
Team Leadership
Manages support teams, tracks performance, and is responsible for workflow management, as seen in her roles at Mundi, Pakolino, and DSM Grup.
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Career

Work history

2-2023
Support Team Manager
Mundi
1-2020 - 8-2020
Ürün Geliştirme Uzmanı
SevgiliBebek
5-2015 - 2-2023
Head Of Operations
Pakolino
1-2012 - 5-2015
Modagram.com Müşteri Hizmetleri Yöneticisi:
DSM Grup Danişmanlik İletişim ve Satiş tic. A.Ş
11-2010 - 6-2011
Müşteri Hizmetleri Takım Lideri
Tatil Sepeti.Com
In the press

Media appearances

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Education
2019 - 2021
Sosyal Medya Yöneticiliği
Anadolu University
2012 - 2015
İşletme
Anadolu University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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