Ash Siddiq

Enthusiast
DISC Type : i

Head of Service Delivery at British Gas

Leicester, England, United Kingdom

Overview

Ash Siddiq is a seasoned executive and the Head of Service Delivery at British Gas, where he has built an extensive career. His expertise encompasses customer relations, operational planning, and business process improvement, honed through various roles including Long Term Planning Analyst and Operational Project Assurance Specialist. He studied Business at Wygeston Queen Elizabeth I College.

His career at British Gas showcases a unique progression through diverse operational roles, including a position as a Junior Firefighter - Site Reliability Engineer.

Personality Overview

Optimistic

Story Driven

Non-Confrontational

They are more about building relationships than just cutting deals.  They are generally friendly, so be careful when relying on their word. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Service Delivery Leadership
He recently moved into the position of Head of Service Delivery at British Gas, indicating a primary focus on leading and managing service operations.
Customer Experience Strategy
Has a demonstrated history as a Senior Customer Relations Executive, handling high-level complaint resolutions for senior management and situations involving media exposure.
Operational Improvement
His background as a Planning Analyst and Project Assurance Specialist shows a focus on forecasting, performance analysis, and improving processes before product releases.

Media Appearances

Ash has no verified media appearances

Work History

7-2024
Head of Service Delivery at British Gas
5-2022
Junior Firefighter - Site Reliability Engineer at British Gas
8-2019 - 5-2022
Operational Project Assurance Specialist at British Gas
6-2017 - 4-2018
Long Term Planning Analyst at British Gas
9-2011 - 6-2017
Senior Customer Relations Executive at British Gas Business

Education

1995 - 1998
GNVQ Business Studies from Wygeston Queen Elizabeth I College
1990 - 1995
Education details unavailable from Mundella community College

More Information

Social Presence :

Prographics :

Exp : 17 Location : Leicester, England, United Kingdom Job Level : Mid-senior Designation : Head of Service Delivery at British Gas
URL has been copied!

Insights For Selling To Ash

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Maintain high, positive energy and convey confidence
  • Compliment them about their personality if you get a chance

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Don’t be too formal with them, they trust informality more
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ash is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Ash

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Ash move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Ash take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Ash

Personality Compatibility


Other British Gas Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.