Mallett Helen in

Mallett Helen

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Head of Digital Enterprise Service Delivery – UK/I Home at British Gas
📍 Staines-Upon-Thames, England, United Kingdom

Mallett Helen is the Head of Digital Enterprise Service Delivery at British Gas, with an extensive background in the energy industry. She specializes in building high-performing IT teams for successful outcomes in DevOps transformation, data management, and IT service management, holding a Prince2 qualification.

She led a DevOps initiative that won the "Most Successful Cultural Transformation" award in 2019.

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Experience
38 Years
Current Role
Head of Digital Enterprise Service Delivery – UK/I Home
Job Level
Mid-senior
Location
Staines-Upon-Thames, England, United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Mallett cares about

DevOps Transformation
She has a proven track record in this area, leading an effort that won the 2019 award for "Most Successful Cultural Transformation".
IT Service Management
Her experience is deeply rooted in ITIL principles, with specific successes mentioned in Incident and Problem Management across her career at British Gas.
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Career

Work history

1-2014
Head of Digital Enterprise Service Delivery – UK/I Home
British Gas
7-2009 - 1-2014
Data Development Manager
British Gas
3-2007 - 7-2009
Project Manager
British Gas
1-2003 - 3-2006
Risk Assessment and Warranty Control Developer
Siemens Dematic
10-1996 - 12-2002
Senior Partner responsible for Enterprise Delivery
Morgan Reid Associates
In the press

Media appearances

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Education
1977 - 1983
Education details unavailable
Herschel High School, Slough
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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