Ashley Cooper

Enthusiast
DISC Type : i

Business Analyst at Bank of America

Richmond, Virginia, United States

Overview

Ashley Cooper is a multi-faceted professional with a background in risk management, process improvement, and quality assurance. With experience at major financial institutions like Capital One and Bank of America, she has a proven track record of optimizing processes and managing third-party vendors. Ashley holds a Bachelors Degree from Virginia Commonwealth University.

Her feed indicates she is actively exploring new senior roles in risk or process management, showcasing a focus on career growth and reconnecting with her professional network.

She led initiatives that resulted in a 27% reduction in cycle time and a 33% increase in efficiency for external suppliers.

Personality Overview

Story Driven

Amiable & Agreeable

Non-Confrontational

Unlike D or C types, they are convinced more by stories and testimonials.  They are generally friendly, so be careful when relying on their word. They are more about building relationships than just cutting deals.

Topics They Care About

Process Optimization
As a Process Manager at Capital One, she successfully led initiatives that significantly reduced cycle time by 27% and boosted efficiency by 33% for third-party vendors.
Risk & Compliance
Her experience includes roles as a Senior Risk Analyst, where she planned and implemented credit policy control assessments and executed transaction testing for policy requirements.
Vendor Management
She has direct experience leading process improvements across various external suppliers, developing SLAs, and ensuring regulatory compliance.

Media Appearances

Ashley has no verified media appearances

Work History

10-2024 - 10-2025
Business Analyst at Bank of America
6-2022 - 7-2024
Process Manager at Capital One
10-2021 - 6-2022
Senior Risk Analyst at Capital One
1-2019 - 10-2021
Quality Assurance Manager at Capital One
6-2018 - 1-2019
Credentialing Coordinator at Credential America, Inc.

Education

2001 - 2006
Bachelor’s Degree from Virginia Commonwealth University

More Information

Social Presence :

Prographics :

Exp : 15 Location : Richmond, Virginia, United States Job Level : N/A Designation : Business Analyst at Bank of America
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Insights For Selling To Ashley

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Refer to interesting customer testimonials and stress on great customer experience
  • Ask them how their day is going or exchange some other pleasantries

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ashley is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Ashley

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Ashley move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Ashley take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Ashley

Personality Compatibility


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