Ashley Marshman is a senior leader in customer operations, currently as Head of Customer Care at So Energy after a 19-year tenure at Southern Water. He specializes in performance turnaround and digital transformation, leveraging his Mini Executive MBA. Colleagues describe his management style as pragmatic, supportive, and trusting, effectively building team confidence.
As a highly effective communicator, Ashley is passionate about working with people and fostering an inclusive workplace culture. He has actively engaged in initiatives that spark vital conversations around allyship and inclusion, inspiring large teams and setting new standards for a supportive work environment.
He is a public speaker on leveraging Generative AI, discussing how it can be used to improve customer operations and to protect the environment.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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