Ashley Riffee, MHA in

Ashley Riffee, MHA

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Director of Clinical Operations at Washington University in St. Louis
📍 O'Fallon, Missouri, United States

Ashley Riffee is a healthcare leader with over 13 years of experience, currently serving as the Director of Clinical Operations for Plastic and Reconstructive Surgery at Washington University in St. Louis. Her expertise lies in strategic growth and practice optimization, with past successes including establishing new clinics and recruiting numerous primary care providers at Mercy.

Outside of her professional life, Ashley has used gardening as a therapeutic outlet during a period of career transition. She is passionate about serving her home community and has an interest in personal growth, which she explores through reading inspirational books. She holds a Master of Science from Lindenwood University.

After being laid off in the spring, she embraced gardening as a positive way to process the change, focusing on "ripping out old roots" and watching new blooms form.

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Experience
12 Years
Current Role
Director of Clinical Operations
Job Level
Mid-senior
Location
O'Fallon, Missouri, United States
Personality Overview

How Ashley shows up

Communication Style
Decision Approach
Work Preference

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Priorities

Topics Ashley cares about

Healthcare Operations
Her career is focused on clinical and primary care operations, including establishing new clinics, orchestrating renovations, and managing mergers.
Primary Care Growth
At a previous role, she spearheaded initiatives that expanded empaneled lives by nearly 40% and launched new same-day clinics to improve access to care.
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Career

Work history

7-2025
Director of Clinical Operations
Washington University in St. Louis
5-2023 - 3-2025
Director of Operations, Primary Care Performance Division, St. Charles Section
Mercy
2-2022 - 5-2023
Manager of Operations, Adult Primary Care St. Louis
Mercy
10-2021 - 2-2022
Practice Manager III
Mercy
2-2021 - 10-2021
Practice Manager II
Mercy
In the press

Media appearances

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Education
2016 - 2018
Master of Science - MS
Lindenwood University
2007 - 2012
Bachelor of Science (B.S.)
Missouri State University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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