Augie Ray in

Augie Ray

Pioneer · DISC type DSI
Vice President, Analyst of Customer Experience offering guidance on CX & Voice of the Customer at Gartner
📍 Milwaukee, Wisconsin, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
28 Years
Current Role
Vice President, Analyst of Customer Experience offering guidance on CX & Voice of the Customer
Job Level
Senior
Location
Milwaukee, Wisconsin, United States
Personality Overview

How Augie shows up

Dynamic But Sincere
Friendly But Fast
Decisive But Friendly

They have the unique ability to win both love and respect from their team (or outsiders) They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed If they are convinced, they can become very strong champions for your product

Priorities

Topics Augie cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

2-2019
Vice President, Analyst of Customer Experience offering guidance on CX & Voice of the Customer
Gartner
12-2015 - 2-2019
Sr Director Analyst: Senior research analyst & executive advisor on Customer Experience
Gartner
10-2010 - 2-2019
Professional Speaker on Customer Experience, Change Management and Social Business
Self-Employed
11-2013 - 12-2015
Director - Customer Experience Action
American Express
9-2012 - 10-2013
Director of Social Media Strategy
Prudential Financial
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
Education details unavailable
Greendale High School
BBA
Lubar College of Business
Social presence
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Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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